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YOP Poll
[resolved] Poll Admin Menu Not Displaying (6 posts)

  1. Eugene
    Member
    Posted 4 months ago #

    Hi,

    I just installed 4.9.1 on WordPress 3.8.3, but there is no Poll in the admin menu.

    I deactivated all plugins, so my WordPress install is pretty bare with the exception of themes. It is a MultiSite installation.

    Any ideas?

    Thanks

    https://wordpress.org/plugins/yop-poll/

  2. YOP
    Member
    Plugin Author

    Posted 4 months ago #

    Hi Eugene,

    The plugin is not displayed in the network dashboard but in the menu of every sub-blog that has the plugin activated.

    Best wishes,

    YOP Team

  3. Eugene
    Member
    Posted 4 months ago #

    Thanks for the response,

    I activated the plugin in a sub-blog, I did not network activate it. It does not show up in the sub-blog admin menu.

    The database shows the yop_poll tables, for example wp_2_yop_polls.

    I also saw the notice asking for donation and ratings, but I dismissed it already. So I think the plugin is definitely activated, there is just no menu item to create and manage polls.

    Thanks,
    Eugene

  4. YOP
    Member
    Plugin Author

    Posted 4 months ago #

    Hey Eugene,

    Please email us at yop.help{@]gmail.com and provide an admin username and password so we may assist.

    Regards,

    YOP Team

  5. Eugene
    Member
    Posted 4 months ago #

    The issues is on a local development environment.

    I set up our test server the same way so I could show you and guess what ... it works as expected.

    There is not much different on my local environment (I'm even running it on a VM with the same server OS), but obviously this is an environment-specific issue.

    I'll post back anything I find.

  6. Eugene
    Member
    Posted 4 months ago #

    It was user error. Even though the user I was logged in as was a Super Admin, the role for that particular site was subscriber. I changed it to Administrator and all is well.

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