Podcast feed 404

Hi John,

there are 2 likely causes. The podcast feed, the one with the URL which ends on /?feed=podcast is not marked as active or it has been renamed to something other then “podcast”.
Please, open the podPress Feed Settings page and head to the section podPress Feeds. The settings for the podcast feed are usually on the first page of this section. You should find a check box “Activate Feed”. It should be checked. Furthermore there is in the right column (also at the beginning) the input field “Slug Name”. It should contain the word “podcast”. (If you change the slug name of the feed then URL of the feed will be a different one.)

If this feed is active and has still the name podcast then the problem might have something to do with other plugins which you may have installed recently.
But please, control these podPress settings first before we investigate other possibilities.

Regards,
Tim

Which is your current podPress version? Is not 8.8.10.8?

If it is not 8.8.10.8 then please upgrade. That will solve that problem.

I have made some further tests with the text of your post (podcast #10). The output in the <itunes:subtitle> tag in the feed is basically the same as in your blog but with one important difference: the HTML entity &#8217 ; (the apostrophe in Can’t) was not cut in half.

Maybe your last upgrade of podPress went wrong somehow. If the podPress version number in the feed is 8.8.10.8 then it would be great if you could delete all files and folders of podPress and install 8.8.10.8 fresh. I recommend to do this via FTP and not via the plugins page of the blog.

I’m not sure how this problem should happen with 8.8.10.8. Further I was not able to reproduce the problem. I have copied the post to my test blog (see “http://undeuxoutrois.de/wp/2011/07/06/characters-limiter-test/”) and the limiter function works fine (see “http://undeuxoutrois.de/wp/feed/podcast”).

But I have made some minor modifications which are now in the Development Version (8.8.10.9 RC 1). I would appreciate it if you could install this version.
Further it would be great if could check only the first two check boxes in the section “Credit” on the general settings page (Sorry! It was my mistake telling you to check all 3 check boxes.)

There is also a further test which will probably help me to figure out what the problem is.
There is a double white space in “[…]lyrics of doubt. Also worth a listen is[…]” between “doubt.” and “Also”. Please, remove one of these whitespaces. I would like to see how the function which limits the characters in the <itunes:subtitle> handles this modification.

Dear Aidan,

Thank you for patiently waiting. I would like to extend an apology for the delayed response to your email. I just came back from my work off so it took more than a day to get back to you. My name is Cherrie and I’m glad to be of service.

Aidan, I’m sorry that all of those articles and discussion pages doesn’t help your concern. I sincerely apologize for the inconvenience and frustration that this caused you.

This issue is really unrelated to iTunes Store but it is to WordPress. The WordPress is the one who can really address this concern.

In Apple’s part, even if it is not related to us, we are doing our best and utilizing our resources to help you with this issue. We want you to feel that we care for every customer’s concern here in Apple thus, giving every need to them.

In this case, I would suggest you to contact WordPress about this issue and please update Apple on what will happen after that. Please feel free to email us again as we want to make sure that this issue has been resolved to your complete satisfaction.

I look forward to your reply. Have a great day!

Sincerely,

Cherrie
iTunes Store Customer Support

Please Note: I work M-F, 9-6PM CT

Thank you for allowing me the opportunity to assist you.

Cherrie,
PS: Here is a response i received from somebody today in the itunes forum.

Re: My podcast feeds just won’t work!أ¾created by Roger Wilmut1 in Producing Podcasts – View the full discussionhttp://thisweekinforex.com/blog/?feed=rss2 This feed cannot be subscribed to in iTunes – it cannot see the file, though I can open it in FireFox. Possibly it’s falling over the PHP scripting. The URL for the media file in your later episode is http://thisweekinforex.com/blog/wp-content/uploads/C:\Users\Aidan\Downloads This obviously is not a valid URL. The earlier episode still has a YouTube URL. http://thisweekinforex.com/blog/?feed=podcast This feed is in the same state I described before – no contents, and has ‘File not found’ in the title, suggesting that the PHP is attempting to cover the fact that there is no file present (I’m guessing here). Obviously something is falling over in WordPress, but that’s outside by experience and I’m afraid I can’t advise on it.Did this help? Go to the message, sign in, and reply or mark the response as correct or helpfulStart a new di
Please escalete this matter immediately as i am now severely behind schedule in my broadcasting schedule.
Thank you
Aidan Doyle

> Date: Thu, 19 Jan 2012 15:49:50 -0800
> From: iTunesStoreSupport@apple.com
> To: aidandoyle1@hotmail.com
> Subject: Re: iTunes Cards and Codes; Previous Request Number: 184468808; Follow-up: 187510407
>
> Dear Aidan,
>
> Thank you for writing back and the opportunity to help you today. This is Cherrie and I’m glad to be of service.
>
> Aidan, I’m sorry to inform you that we only have a link for the validating feed:
>
> http://www.feedvalidator.org/
>
> However, I researched for you and I’ve posted a link that may be able to help you change your podcast feed:
>
> http://wordpress.org/support/topic/changing-podcast-feed-for-itunes-to-feedburner
>
> I’ve also posted the link for the discussion page of Apple:
>
> https://discussions.apple.com/
>
> Some of the customers that visit that discussion page resolved their issues as well.
>
> I hope this somehow helps with your concern.
>
> In your convenience, please do update me regarding this concern. I look forward to your reply. Have a great day!
>
>
> Sincerely,
>
> Cherrie
> iTunes Store Customer Support
>