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[resolved] [Plugins: Jetpack] How to manage the Subscriptions? (34 posts)

  1. maqtanim
    Member
    Posted 2 years ago #

    Well ... I am using Jetpack 1.2.1. It's working quite good. However I've some difficulties with the Subscriptions feature of the Jetpack. It easily allows any visitor to subscribe to all of the posts via email through a widget in the blog’s sidebar. It's pretty good. The problem is that I don't know how to manage my subscribers (suppose if anyone wants to be removed then how can I remove him?). I haven't find any option from the left side menu of the Dashboard. Did I miss something or can anyone please help me to figure out a way to manage the subscribers list of Jetpack's Subscriptions?

  2. Tim Moore
    Moderator
    Posted 2 years ago #

    Hi,

    The Subscriptions feature is set up as self service for the subscriber. It is opt-in and in each email they receive there is a Manage Subscriptions links. A user can click that link, then change their subscription options from there.

    I hope this helps,

    Tim

  3. maqtanim
    Member
    Posted 2 years ago #

    Seems that I am not allowed to manage my subscribers! :( Well ... then I'll stick with the Subscribe2 widget. At least it gives me the freedom to manage my subscriber list!

    Thanks a lot tmoorewp for the quick reply. :)

  4. Goose
    Member
    Posted 2 years ago #

    It would be cool if the subscriptions feature would allow hooks to third party email services, like MailChimp, so that subscriptions can all be managed in one place for users that already have subscriber lists.

  5. maqtanim
    Member
    Posted 2 years ago #

    @ggussis

    Yeah ... I second you. I already have a subscribers list of 100+ people. I am not going to build a new one and abandon the previous one. So if Jetpack supports to import those old list as CSV, it would be great!

  6. mlanger
    Member
    Posted 2 years ago #

    I'd like to see subscriber stats beyond the number of subscribers. For example, I'd like to see when each subscriber signed up, what delivery frequency they prefer, and what format they prefer. It's weird having people subscribe without knowing anything about them or being able to manage subscriptions.

    I'm using FeedBurner for email subscriptions and it offers a lot more control -- including many formatting options. I think JetPack's solution has a long way to go before it's really usable for serious site managers.

  7. tvbloggerau
    Member
    Posted 2 years ago #

    I agree re: staying with Subscribe 2.

    I was excited that Jetpack now included Subscriptions, but not much use if you can't manage the subscribers.

    Perhaps I'll revisit once they integrate a bit more control.

  8. allstone
    Member
    Posted 2 years ago #

    I can't take Jetpack's Subscriptions seriously until I can import my existing list. I want to use it, but cannot until that time.

  9. Tom7
    Member
    Posted 2 years ago #

    I'm new to the subscriptions, and like others here I had high hopes for the jet pack which were not fulfilled, so I'll be looking at the suggestions y'all have been making.

    Most disappointing for me was that jet pack's subscription sent the entire blog post out to subscribers.

    The whole idea of notifying them when something new is posted is to get them to come to the site, but jet pack makes it so they never have to come.

    In short, it does the opposite of what we'd want it to do.

  10. physlab
    Member
    Posted 2 years ago #

    I'm using Jetpack "Subscriptions" and I would like to customize the return address when a subscriber receives the notification. Right now the From: address says the message was from WordPress rather than a return address identifying my blog. Where does one go to customize the return address of the blog notification?

    Physlab

  11. Tim Moore
    Moderator
    Posted 2 years ago #

    @everyone: thanks for the suggestions. We'll keep these in mind for future iterations on the Subscriptions feature.

    @physlab: Currently, you can not customize the return address for the emails.

  12. oldmankit
    Member
    Posted 2 years ago #

    You can view the list of subscribers by following the friendly instructions given here:

    jetpack.me

    It wouldn't be difficult to copy and paste the results into a spreadsheet or whatever. It's not tidy, but it would work.

  13. gmarcus2
    Member
    Posted 2 years ago #

    I've been using subscriptions, and I was disappointed to learn that I can't manage or access my subscribers. I am switching over to Mailchimp. It's free, and is very flexible.

  14. oldmankit
    Member
    Posted 2 years ago #

    @gmarcus2 Me too. I realised I needed more power than this.

    I briefly went to subscribe2 but had a problem customising it - an element couldn't be hidden without hacking the plugin code.

    Mail chimp it is for me! It's so easy to set-up html templates for emails.

  15. quolls2
    Member
    Posted 2 years ago #

    Can anyone post sugestions on how to email new post automaticly to registered 'users' ?

    blog subscriptions jetpac is nice if it also added or linked 'subscribers' to 'users' ... if for subscribers there were a check box 'check to become a site 'user' where they now can post to the blog ...

    Let me know if anyone is interested in developing this site with us ... http://fathersunionaustralia.com/wp/

  16. MJEG
    Member
    Posted 2 years ago #

    I would like to be able to modify the email that is sent. I'd prefer to send subscribers a notification of a blog post with the title, perhaps a description, but not the whole text. I would like the email to provide a link to the post. If the email contains the entire text of the post subscribers have no reason to visit my blog.

    i'd like to use the subscriber list as a tool to draw my readers to my side not as a replacement to visiting my blog. any ideas or solutions on how we can modify the outgoing email so that only the post title, perhaps a description, and a link is sent out??

    Doing this also allows me to modify the post without have an email sent out with the older text. after i publish a post i often find there are a few changes i want to make but by that time an email has already been sent.

    any ideas appreciated, thank you

  17. nicholas_drake
    Member
    Posted 2 years ago #

    Hey, all. My problem is that I can't get this to work. I've signed up (subscribed), and I've had friends subscribe, but none of us is getting any emails when I write new posts.

    Any suggestions? I've updated everything and tried multiple times but can't get this to work. Thanks for your help!

  18. Amritorupa
    Member
    Posted 2 years ago #

    Hi Tim,
    I want to send only a summary of my post to my subscribers, but there is currently no option to do that. Please help!

  19. Jorge
    Member
    Posted 2 years ago #

    I'd love to see this option but I'd like to the php code to upload to my custom sidebar, is this possible.

  20. bioport
    Member
    Posted 2 years ago #

    is there any way to customize the email and confirmation email that's being sent to the subscribers? i thought i saw this somewhere when i installed the plugin then wanted to care about it later and now i can't find it anymore (and i _was_ searching--so don't think i want you to do my homework ;)

    thx in advance

  21. keith48
    Member
    Posted 2 years ago #

    Agree with others. MAJOR FAIL on this subscription plug-in. Subscribers can read the whole post in their email and never come to my blog which is where I make my money. It is completely worthless in this regard in its present form. FAIL FAIL FAIL! Let us optimize it for our needs and I'll be back. It's easier to manage than Subscribe2, but I can't use it until I can use it to draw people to the blog. PLEASE FIX THIS!

  22. You can change it to be excerpts by changing your RSS reader prefs to excerpts.

    Though one should note, if you write good stuff, people will come to your site to comment or check out what else you have :)

  23. MJEG
    Member
    Posted 2 years ago #

    In addition to changing the RSs to excerpts you need to be sure to add the more tag to the post, this will decide how much of the post is sent in the email.

    Ranting that it is a major fail and asking the author to then fix it for you isn't a way to get yourself anywhere. As noted write good stuff and your readers will come to your site.

  24. vana1
    Member
    Posted 2 years ago #

    I would like to know how I can customize the emails going to the subscribers.

  25. heidhorch
    Member
    Posted 2 years ago #

    I'm appreciating all of the input here. I'm not sure if anyone is having the same issue but here goes:
    I have the JetPack subscribe by email widget, and subscribed to my own blog to test it, and in the email I received, the links were bad. The links still included the URLs the site used while it was still being built, before I made it go live. So in the email, where it says "Great content you may have missed..." when you click on the link it goes to a Blue Host 404 Error page.
    So the JetPack email subscription widget is doing me no good if my readers can't even link to my pages.
    Any ideas? I'd like to fix it if possible, but as of now, I have a small enough number of subscribers that it would be easy for me to use a different service, like Mail Chimp. But I'd rather not have to go through all that.
    Thanks.
    http://www.westceltgypsy.com

  26. enwiggen
    Member
    Posted 1 year ago #

    I have several hundred people that are subscribed to my site; so I know the system generally works. However, I have heard from about five or six that they are unable to subscribe. They input their e-mail address, but they never receive the confirming e-mail; to which you must respond before being added to the subscription list. I have had them check their spam folders; no luck. One guy is very tech savvy and has tried four times with no success.

    Anybody else have this problem or know how to solve it?

    Is there any way I can manually add an address and bypass the confirming e-mail step?

  27. jimliston
    Member
    Posted 1 year ago #

    I agree. It doesn't make sense to send the complete post, pictures and all. Please allow us to send an excerpt of the post to subscribers. My RSS feeds are excerpts but not the subscription emails.
    Thanks,
    Jim
    http://jimsgsotweb.com

  28. Dominor Novus
    Member
    Posted 1 year ago #

    I can confirm that the link to manage subscriptions is not being sent/received.

    I need updates to be issued on a per week basis rather than on a per post basis. I'm of the belief that the blog owner should be able to specify this versus the subscriber (or at least have the option to).

    The fact the entire post contents is sent is a huge drawback as an unwise traffic deterrent.

    I have high hopes for Jetpack but these issues needs to be remedied.

  29. mharpen
    Member
    Posted 1 year ago #

    After months of complaints (on other blogs too) about not being able to delete subscribers, export or manage the list, it seems the developers are not addressing this. I'm now using Subscribe2, but I need to delete the jetpack subscribers so that they are not sent 2 emails now with each blog post. Just another example of why we site owners need to have control over the subscriber lists. This whole thing has given me a bad taste for Jetpack. I really don't want to use any of its features due to this now.

  30. howdeck
    Member
    Posted 1 year ago #

    Jim Liston & MJEG -

    Have either of you found a way to change the emails from containing the whole post to an excerpt, without going back into every post and adding the "more" tag?

    Talking about WordPress subscribers only, not RSS feed.

    Any help would be greatly appreciated!

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