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Zopim Live Chat
[resolved] Problem setting upZopim Plugin (9 posts)

  1. dfcappello
    Member
    Posted 2 years ago #

    I am using WordPress 3.4.1 and installed the Zopim plugin, but when I try to activate it with my Zopimn account, I get this message - Could not log in to Zopim. We were unable to contact Zopim servers. Please check with your server administrator to ensure that PHP Curl is installed and permissions are set correctly. I have confirmed that I have CURL installed and functioning properly in our PHP V 5.3.

    http://wordpress.org/extend/plugins/zopim-live-chat/

  2. jp2712
    Member
    Posted 2 years ago #

    If we use the script provided by Zopim in text widget it appears to work, or am i missing something?
    <!--Start of Zopim Live Chat Script-->
    <script type="text/javascript">
    ....
    </script>
    <!--End of Zopim Live Chat Script-->

  3. dfcappello
    Member
    Posted 2 years ago #

    The text alternative didn't work for us either. Actually even though we are still getting the message in WordPress that Zopim can't be activated, the chat feature is working on the front-end of our site.

  4. bencxr
    Member
    Plugin Author

    Posted 1 year ago #

    @dfcappello could you using the latest version of the plugin 1.2.1 and see if it works for you?

  5. wiraand
    Member
    Posted 1 year ago #

    @bencxr, I am using latest version of plugin 1.2.1.
    An error notification appears when I link up account to zopim.
    This is the error:
    siteroot.com/wp-content/plugins/zopim-live-chat/accountconfig.php on line 28

  6. gandhi11
    Member
    Posted 1 year ago #

    The problem is that the function name (do_post_request()) change and the dev forgot to change it at two place.

    File : aboutconfig.php

    1- line:28 -- It should be this : $signupresult = json_to_array(zopim_post_request(ZOPIM_SIGNUP_URL, $createdata));

    2- line:70 -- It should be this : $signupresult = json_to_array(zopim_post_request(ZOPIM_SIGNUP_URL, $createdata));

  7. bencxr
    Member
    Plugin Author

    Posted 1 year ago #

    thanks for the heads up @gandhi11

    1.2.1 should now be updated to resolve this bug now.

  8. theWordpriest
    Member
    Posted 1 year ago #

    Hi, there.

    How I can enable the zopim plugin and the dashboard, for a different user than "Administrator"?
    Like a Editor or new user type ("Support").

    Thank You.

  9. bencxr
    Member
    Plugin Author

    Posted 1 year ago #

    version 1.2.2 now adds User Capability levels for the zopim plugin.

    use the Members plugin (http://wordpress.org/extend/plugins/members/) to provide roles the 'access_zopim' capability.

    or the following code could be used by adding to your theme

    $role = get_role( 'editor' );
    $role->add_cap( 'access_zopim' );

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