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1. rbrettschneider
   Member
   Posted 1 year ago #
   

   Installing the wysija plugin completely broke my Admin-panel resulting in nothing else than a 500 internal server error when trying to access the WP Dashboard. The site itself was still accessible though, only admin was broken.

   Disabling the plugin manually in the MySQL table fixed the issue. I tried re-installing and activating again, same issues.

   Running WordPress 3.3.2, dutch localized version. Active other plugins:
   Akismet
   Buddypress
   bbPress
   Buddypress template pack
   Exclude Pages from Navigation
   Jetpack by WordPress.com
   Lightbox Gallery
   SEO WordPress
   SI Captcha Anti-Spam
   Watermark my image
   Wordpress Importer

   Everything is updated to the latest versions.

   http://wordpress.org/extend/plugins/wysija-newsletters/

2. wysija
   Member
   Plugin Author
   Posted 1 year ago #
   

   Hello! Thanks for the precise report.

   Did you install the plugin via the admin or FTP?

   If you haven't tried with FTP, can try and let us know if the issue returns?

3. rbrettschneider
   Member
   Posted 1 year ago #
   

   Gave the FTP install a shot, as requested, same issues directly following activation of the plugin. Just like with installation from the Dashboard.

4. wysija
   Member
   Plugin Author
   Posted 1 year ago #
   

   Thanks for trying.

   Can you please create a ticket on http://support.wysija.com and we'll take it from there. We'll help you fix it.

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