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[resolved] [Plugin: Wysija Newsletters] Unsubscribe link not working (4 posts)

  1. Tazmaniack
    Member
    Posted 2 years ago #

    Hi,

    When customers received mail, the link to unsubscribe leads to a page that indicate 'Access forbidden'. See message below (In french...) :
    -----------------------------------------
    Accès interdit!

    Vous n'avez pas le droit d'accéder au répertoire demandé. Soit il n'y a pas de document index soit le répertoire est protégé.

    Si vous pensez qu'il s'agit d'une erreur du serveur, veuillez contacter le webmestre.

    Error 403

    http://www.aux-cuistots-anonymes.fr
    Wed Jun 20 13:40:26 2012
    Apache
    -------------------------------------------------
    All access granted in directories, i don't understand this error.
    The unsubscribe link in mail is :

    http://www.aux-cuistots-anonymes.fr/blog/?wysijap=subscriptions&email_id=6&user_id=3&urlencoded=W3Vuc3Vic2NyaWJlX2xpbmtd&controller=stats&action=analyse&wysija-page=1&wysijap=subscriptions

    Have you any idea ?
    Sincerely

    http://wordpress.org/extend/plugins/wysija-newsletters/

  2. Tazmaniack
    Member
    Posted 2 years ago #

    Does anyone has any idea ?

  3. Ben
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Tazmaniak,
    Sorry for the late answer.

    Are you using the latest version 2.0.3 ?

    We might need to look at your issue from within your site.
    Can you open a ticket on http://support.wysija.com

    It will be easier for us to help you from there.

    Cheers,
    Ben

  4. Tazmaniack
    Member
    Posted 2 years ago #

    Thanks for the answer !

    Indeed, it's the latest version 2.0.3 that i'm using.

    I'll open a ticket, no problem.

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