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[resolved] [Plugin: Wysija Newsletters] Social links do not work (7 posts)

  1. kiwinho
    Member
    Posted 1 year ago #

    Hi all
    The problem I have is that in the latest version of the plugin did not work the social network links. The problem is that I drag the menu links and to open the new window to enter addresses facebook, twitter, google+ pictures I appear down and when I give the ready button does nothing. The only way is to close the window and save the changes, so I get stuck on that step and I can not move forward with the newsletter.

    Greetings to all and thanks in advance.
    kiwinho

    http://wordpress.org/extend/plugins/wysija-newsletters/

  2. Ben
    Member
    Plugin Author

    Posted 1 year ago #

    Hello there,

    Most likely the problem you're having is a Javascript problem with another plugin. Here is an article explaining how to detect conflicts : http://support.wysija.com/knowledgebase/list-of-plugins-that-may-cause-conflict/

    Read that and try to see if its the issue.
    If it still have problem, please open a ticket on http://support.wysija.com so that we can assist you better.

    Cheers,
    Ben

  3. kiwinho
    Member
    Posted 1 year ago #

    I've taken the test to disable all the plugins and the result is the same. I can not add buttons to social networks that do not appear on the preview button does not work and in fact

  4. Jonathan Labreuille
    Member
    Plugin Author

    Posted 1 year ago #

    I fixed this issue on our support site :)
    During one of our latest upgrades, some folders like bookmarks & dividers were not transferred properly to the uploads folder.

  5. lupi73
    Member
    Posted 1 year ago #

    hi,
    I disabled all plugins, set the theme twenty ten and I have the same concern as kiwinho, thank you

  6. amistad18
    Member
    Posted 1 year ago #

    Noaneo, please contact with our support, by using this form:
    http://support.wysija.com/feedback/

  7. lupi73
    Member
    Posted 1 year ago #

    hi,
    found he missed the "bookmarks" folder in wp-content/uploads with all its contents.

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