WordPress.org

1. arka1
   Member
   Posted 4 months ago #

   I have already posted the same problme under this heading:

   [Plugin: WPtouch] Not orking with iPhone 3gs

   I was going to give this plugin a minus, but got redirected here (again). As I have received no replies up until now I am not sure what is left for me to do.

   http://wordpress.org/extend/plugins/wptouch/

2. Alex997
   Member
   Posted 3 months ago #

   I had the same issue on an accountancy blog. Solution was to:

   1) Deactivate plugin
   2) Delete plugin - including all files
   3) Go to add new plugin, and search for WPtouch
   4) Install latest version of WPtouch

   Now it works. Somehow the files in the plugin directory must have got messed up last time I upgraded WPtouch.

3. Alex997
   Member
   Posted 3 months ago #

   FYI - I am having issues with this again on our accountants in reading website.

   I have seen situations where normal PCs (ie. non mobile devices) get a WPtouch mobile theme. I have also seen when mobile devices (eg. iPhone 3 or 4) gets the regular theme.

   And finally I have seen it when you try to turn off the mobile theme manually with the on/off button that nothing happens.

   I am starting to think it may be to do with (browser) caching. But I need this to keep my site fast.

   So for now I have had to completely disable this plugin.

4. ndjworldnews
   Member
   Posted 3 months ago #

   The problem has to do with caching.

   I used the plugin on my site at http://www.nodeju.com and for a while it worked like it was suppose to.

   As I got more visitors my site degraded in speed and my hosting company suggested I install the W3Total cache program.

   After I did that I noticed that WPTouch sometimes works and sometimes it doesn't.

   To test my theory I disabled W3Total and sure enough WPTouch worked. Enabled the cache plugin and WPtouch became erratic.

   Interestingly enough I do not get an error from either plugin and I have no clue how to reconfigure W3Total to make it work with WPtouch or if another cache program is available that works with it.

   Lode

5. ndjworldnews
   Member
   Posted 3 months ago #

   UPDATE:

   I added a list of rejection agents to page cache and minify under W3T and that seems to do the trick. WPTouch is now working fine.

   Lode

6. BraveNewCode Inc.
   Member
   Posted 3 months ago #

   If you're running W3 Total Cache or any other cache plugin, please make sure that you are configuring to work with WPtouch by adding the list of mobile user agents WPtouch supports to the 'rejected user agents' area.

   You can find the list in the WPtouch admin panel.

Reply

You must log in to post.