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WPtouch Mobile Plugin
[Plugin: WPtouch] Not working with iPhone 3gs (and others) (11 posts)

  1. arka1
    Member
    Posted 2 years ago #

    I have already posted the same problme under this heading:

    [Plugin: WPtouch] Not orking with iPhone 3gs

    I was going to give this plugin a minus, but got redirected here (again). As I have received no replies up until now I am not sure what is left for me to do.

    http://wordpress.org/extend/plugins/wptouch/

  2. Alex997
    Member
    Posted 2 years ago #

    I had the same issue on an accountancy blog. Solution was to:

    1) Deactivate plugin
    2) Delete plugin - including all files
    3) Go to add new plugin, and search for WPtouch
    4) Install latest version of WPtouch

    Now it works. Somehow the files in the plugin directory must have got messed up last time I upgraded WPtouch.

  3. Alex997
    Member
    Posted 2 years ago #

    FYI - I am having issues with this again on our accountants in reading website.

    I have seen situations where normal PCs (ie. non mobile devices) get a WPtouch mobile theme. I have also seen when mobile devices (eg. iPhone 3 or 4) gets the regular theme.

    And finally I have seen it when you try to turn off the mobile theme manually with the on/off button that nothing happens.

    I am starting to think it may be to do with (browser) caching. But I need this to keep my site fast.

    So for now I have had to completely disable this plugin.

  4. ndjworldnews
    Member
    Posted 2 years ago #

    The problem has to do with caching.

    I used the plugin on my site at http://www.nodeju.com and for a while it worked like it was suppose to.

    As I got more visitors my site degraded in speed and my hosting company suggested I install the W3Total cache program.

    After I did that I noticed that WPTouch sometimes works and sometimes it doesn't.

    To test my theory I disabled W3Total and sure enough WPTouch worked. Enabled the cache plugin and WPtouch became erratic.

    Interestingly enough I do not get an error from either plugin and I have no clue how to reconfigure W3Total to make it work with WPtouch or if another cache program is available that works with it.

    Lode

  5. ndjworldnews
    Member
    Posted 2 years ago #

    UPDATE:

    I added a list of rejection agents to page cache and minify under W3T and that seems to do the trick. WPTouch is now working fine.

    Lode

  6. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    If you're running W3 Total Cache or any other cache plugin, please make sure that you are configuring to work with WPtouch by adding the list of mobile user agents WPtouch supports to the 'rejected user agents' area.

    You can find the list in the WPtouch admin panel.

  7. everintransit
    Member
    Posted 2 years ago #

    Hi, I'm having the same problem displaying the mobile theme on my site http://www.everintransit.com . I'm using WPTouch and W3 Total Cache.

    I just added the following list to the 'rejected user agents' section of W3TC then cleared the caches and it's still not displaying the mobile them on my iphone.

    Any advice?

    --------------------------

    Android
    CUPCAKE
    Googlebot-Mobile
    bada
    blackberry 9800
    blackberry9500
    blackberry9520
    blackberry9530
    blackberry9550
    dream
    iPhone
    iPod
    incognito
    s8000
    webOS
    webmate

  8. everintransit
    Member
    Posted 2 years ago #

    Note: I also followed the steps in this post and added the list to the rejected users under Minify and the CDN tabs, but it still didn't work:
    http://www.troypoint.com/wptouch-and-w3-total-cache-how-to-fix/

  9. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    We're seeing WPtouch enabled and functioning on the url posted. Are you able to reproduce the issue? Does it persist when W3 Total Cache is purged and disabled?

  10. everintransit
    Member
    Posted 2 years ago #

    It was mysteriously working again last night, but I just checked right now on my iphone and it's not working again. I haven't made any changes to the site since I last wrote. Any idea what is going on?

  11. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    Hi everintransit,

    Things look fine at our end at the moment and it looks like the mobile user agent list has been excluded in W3TC (per the footprint in the source).

    Please clear the cookies and data on your device to make sure you're not viewing a locally cached version.

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