WordPress › Support » [Plugin: WPBook] Importing comments from facebook

leecraven
Member
Posted 1 year ago #

I did a test post to my blog yesterday so I could check and see if it posted to FB - I then commented on the post through Facebook, when I came to my blog tonight I had 26 comments (25 were duplicates of my one comment) what would be causing this?
BandonRandon
Member
Posted 1 year ago #

We have a bug report of this happening in our tracking system. This is the second report of this occurring. I don't use this feature but will do some testing and hopefully get back to you.

Do you still have the comments in the trash? If so can you tell me was the time-stamp on the comments each hour? Were there any special characters(non-English) in your original comment?

If you could provide us with as much info as possible we'll look into getting this fixed.
leecraven
Member
Posted 1 year ago #

For some reason I get about 12 or so comments a day (from my one test post from facebook, it's the same comments re-synced) the time & date stamp is the same on every single comment "2010/09/23 at 11:14 pm"

My facebook message was "Looks like it worked :D" Although the smiley is ":D" on facebook in WP it shows the smiley face.
BandonRandon
Member
Posted 1 year ago #

Humm... Have you made another test comment since then? If so do you have the same result?
leecraven
Member
Posted 1 year ago #

Not tried yet, I will throw one on there now and see if it gives the same results.
leecraven
Member
Posted 1 year ago #

The plugin has not pulled in my second comment yet but the one reported initially has pulled in another 10 duplicates in. 10 per day.
BandonRandon
Member
Posted 1 year ago #

That's really intresting. Can I be annoying and ask you to try a third test comment? Also, what happens if you delete the first test comment from FB?

I have no idea what's causing this just trying to figure out what will and won't do it.
leecraven
Member
Posted 1 year ago #

Third comment is already up - Now I'm getting duplicates still all my comment says is:
"Just sharing some love for the iPad is all…"

It was created at 2010/09/28 at 1:25 am

And I have 5 duplicate comments at this current time of posting.
johneckman
Member
Posted 1 year ago #

@leecraven - sorry I haven't been able to look into this yet.

There must some kind of timezone issue going on here. When wpbook gets a comment from Facebook, it sets metadata in WordPress to recognize the most recent fetched comment's time - then next time it looks it only looks for comments newer than that.

Is your server's time set correctly?

Is your UTC offset set in WordPress settings?

Do you have access to your WordPress database directly, to look at the postmeta tables and find some values? If not, perhaps I can make a specific debug build.
leecraven
Member
Posted 1 year ago #

Hey John,

No worries, here is my post_meta.sql - I just exported it...

http://pastie.org/1197518
johneckman
Member
Posted 1 year ago #

So I see two posts there - post 56 with a _wpbook_page_stream_id of 241882176551_444746346551, and post 58, with a _wpbook_page_stream_id of 241882176551_446283011551.

For each of those posts, there's also a _wpbook_page_stream_time, which starts out set to zero, and then whenever a comment gets imported should get set to the timestamp of the comment.

For some reason this isn't happening in your case - the comment is getting imported and posted, but the update call for _wpbook_page_stream_time fails somehow, leaving it set to zero.

Can you enable debugging and post your debug file?
leecraven
Member
Posted 1 year ago #

I hope this is what you mean? I just enabled debugging and had it write to a .log and this is what I get:

http://pastie.org/1197700
johneckman
Member
Posted 1 year ago #

No, what I meant is there is an "enable debugging" setting in WPBook settings page in WordPress, which creates a debug.txt file inside the WPBook directory with key info in it.

From reading this, though, it seems you also have the Simple Facebook Connect plugin installed - I don't actually know that they two coordinate well- that may cause issues.
leecraven
Member
Posted 1 year ago #

Really odd I already had debugging enabled in WPBook - Although there is no debug file in the WPBook plugin folder, I just created one now though.

I use the simple FBConnect so I can have the "Like" button in my posts, I will disable it and see if it fixes anything.
johneckman
Member
Posted 1 year ago #

So no file named debug.txt gets created in the wp-content/plugins/wpbook/ folder despite having "Enable WPBook to create a debug file" checked?

Might be a permissions issue for that directory?
leecraven
Member
Posted 1 year ago #

I checked the permissions they are correct. I just did another test comment seeing as I removed the SFC plugin, I'll see if that fixes the issue John.

Thank you for being so fast replying also. I really appreciate the help.
johneckman
Member
Posted 1 year ago #

Do you know for certain that wp-cron is running?

There should be a task in wpcron for WPBook - you can check your cron tasks with a number of plugins
e_ticket
Member
Posted 1 year ago #

Seems to be happening to me too. After completing my first cross post from WordPress to Facebook, I commented in Facebook to see if it would cross comment back to WordPress. So far, it has about 11 times (10 duplicates), same as @leecraven; same comment, same time stamp.

Unlike @leecraven however, I do not use the Simple Facebook Connect plugin for like buttons and such. I use the WordPress Connect plugin v1.05. Other than the duplicate cross comment back problem, I have not come across any other issues.
e_ticket
Member
Posted 1 year ago #

quick update: I did add a follow-up comment in Facebook and it never gets cross commented back to WordPress. The first comment keeps getting cross commented back to WordPress, while the second comment seems to be ignored.
e_ticket
Member
Posted 1 year ago #

'nother update: I disabled the WordPress Connect plugin. Same problem. The first comment keeps getting cross commented back to WordPress, while the second comment seems to be ignored.

Then I disabled the Disqus Comment System plugin (since my problem is comment related). Same problem. The first comment keeps getting cross commented back to WordPress, while the second comment seems to be ignored.

Rather than keep going one-by-one, I disabled AAAAAALL of them, except of course the WPBook plugin & Core Control plugin, so that I may force wpbook_cron_job to run.

Ah haaaa... This time, it cross commented both comments back to my WordPress blog, the first comment as if for the first time, and the second comment for the first time. Now we are getting somewhere.

I forced the wpbook_cron_job to run again. Checked comments again. No new comments. Seems it has now remembered that it has already imported the comments from Facebook.

Soooooo, I guess it must be one of the various plugins I had activated. Or maybe a combination of one or more? Looks like I need to do more testing. :-\
e_ticket
Member
Posted 1 year ago #

Okay, well it seems to be <drumroll>

The Conditional CAPTCHA for WordPress plugin Version 2.5

Perhaps it may be overkill anyway with Akismet and Disqus.

I will continue with my other plugins, but I know for certain that the The Conditional CAPTCHA for WordPress plugin Version 2.5 causes this cross comment issue with WPBook.
e_ticket
Member
Posted 1 year ago #

I ran through the rest of the plugins and was not able to repeat this issue with any of the other plugins that I had activated.

I did notice through all this testing that the Facebook avatar does not come across with the comment. The "F" is on the avatar, but the picture is a generic faceless avatar.

I thought I saw another post here about that. I will browse through it and see if I can't make heads or tails of it.