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[resolved] Can't install ClouSE (4 posts)

  1. AWOL
    Member
    Posted 7 months ago #

    Hi,
    I am really interested in trying to get this to work but I am stuck on the installation of ClouSE. I believe I have done everything correctly but when i run the Install query in SQL
    INSTALL PLUGIN ClouSE SONAME 'ha_clouse-5.5.14.so';
    I get this message
    #1142 - INSERT command denied to user 'xxxxx'@'localhost' for table 'plugin'

    I am on shared hosting, and I have already asked my host (JustHost) if I should be able to do this and they said I can. The only thing is that the MySQL version is not the same as any of the ha_clouse... files, so is that what the problem is? It is the 5.1.65-community-log version so how am i meant to do this? Please help as I really need this!

    http://wordpress.org/extend/plugins/wp2cloud-wordpress-to-cloud/

  2. Artem Livshits
    Member
    Plugin Author

    Posted 7 months ago #

    Hi AWOL,

    ClouSE only supports MySQL v5.5.14+.

    Can you move to a more recent version of MySQL?
    Does your hoster plan to upgrade MySQL?

    It is expensive for us to support a wide range of MySQL versions. As we have not seen a good number of requests for the older version support from our Beta users, we have not added it.

  3. AWOL
    Member
    Posted 7 months ago #

    Hi,
    Thanks for your answer. I think the problem is because I am on shared hosting, and as far as I know I cannot upgrade the MySQL and have to wait for JustHost to do it. I'm not even sure that is the reason it wouldn't allow me to install given the message i got, so i think that possibly I do not have the permissions to carry out the installation. I would think that there will be quite a lot of other potential 'customers' for your plugin that will be in the same boat, although i am a little surprised that JustHost does not have a more up to date version of MySQL.

    I am now trying out another plugin to achieve the same thing in a slightly different way, and easier too, but I don't know yet if it will work as I wish. Thank you for your efforts anyway and if my host ever updates MySQL I will take another look.

  4. Artem Livshits
    Member
    Plugin Author

    Posted 7 months ago #

    Hi AWOL,

    You make a good point. Thank you for the feedback.

    If you could contact your hosting provider we'll try to see how to enable a solution that will work for all parties.

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