I had a problem. I sent a post here. The author replied in few minutes, then performed many tests, wrote to me with suggestions and questions to investigate this problem many times late evening, early morning, on weekend... He read documentation and faq's for other plugins, I was using. And... he solved my problem in two days! Thas really amazing. Additionally it's the best plugin to publish youtube videos on a WP blog. It's lightweight, it's easy to use and it's configurable.
Thank you, futtta!