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[resolved] Update resulted in widgets admin page problems (4 posts)

  1. debsch
    Member
    Posted 2 years ago #

    Hi there,

    Great plugin first of all.

    But just thought I'd let you know that I updated the plugin today from 1.1.1 to 1.2 and shortly after went to wp-admin/widgets.php and...
    the black admin strip across the top was gone,
    the widget area down the right hand side was gone,
    plus all the popouts in the left side menu didn't show.

    That's as much as I noticed before trying to figure out a solution. I had only updated two plugins this morning so I rolled WP-user-control back to 1.1.1 and hey presto my widget admin page is working as it should.

    http://wordpress.org/extend/plugins/wp-user-control/

  2. wmsedgar
    Member
    Plugin Author

    Posted 2 years ago #

    debsch,

    Thanks for your post. We've had 2 other users report the same issues. Unfortunately at present we're stumped as to what is the cause. We have tried to replicate it in test numerous times with both upgrades and fresh installs and have been unable to produce that error. A few questions:

    1. Are you running WPMS/WPMU?
    2. What other plugins are you running?
    3. Anything non-standard about your WP config, maybe in terms of directory locations or something?
    4. Are you running a locale that is something other than us_EN? Shouldn't necessarily cause an issue, just curious.

    If you are able to put your WP server in DEBUG mode to view error output, or if you are able to view console errors via the Developer Tools in Chrome or Firebug with Firefox, we'd love to examine that output.

  3. wmsedgar
    Member
    Plugin Author

    Posted 2 years ago #

    debsch,

    We found the issue. It was a call to a function that was defined in another one of our plugins (that also happened to be installed on our test systems). Fixed now in version 1.2.1.

    Thanks again for your post.

  4. debsch
    Member
    Posted 2 years ago #

    Fabulous! I've updated the plugin and everything is working as it should. Thank you!

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