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[resolved] [Plugin: WP Super Cache] problem with .htacees file? (7 posts)

  1. worldview
    Member
    Posted 5 years ago #

    I installed wp supercache on wp 2.6 at bluehost but users were getting message

    "due to abuse your IP has been banned"

    then we discovered it was for those that were pointing to URL with out WWW. Pointing to URL with WWW (http://www.halfwaytoconcord.com) worked fine.

    I thought this was a redirect problem but bluehost tech said it was a problem in super cache config in .htaccess

    They said they fixed this. And it worked fine for 2 days before I goofed and UPGRADED to 0.8.5 (via plugin upgrade mechanism in wp 2.6) and now back to square one where users get error message when using URL without WWW

    Is this truly a wp super cache issue and how to solve and do I have to do the same fix every time I install?

    Thanks in advance for any clue. bgr

  2. kmessinger
    Volunteer Moderator
    Posted 5 years ago #

    Is this truly a wp super cache issue and how to solve and do I have to do the same fix every time I install?

    Have you tried the site with supercache uninstalled? That should answer your question 1. If it is a supercache problem do the same fix. If it works, that should answer question 2.

  3. worldview
    Member
    Posted 5 years ago #

    Thanks, I think...

    When I deactivate wp supercache 0.8.5 the problem of goes away where

    I can reach the site http://halfwaytoconcord.com with out www and without getting the "due to abuse" message

    Could the problem still be in how the wp supercache script is configured in .htaccess?

    Because at one point bluehost was able to get url with or without www to work with supercache on, but then i got 404 and 500 error messages when I tried to click thru from a link on the front page to the full post behind it.

  4. worldview
    Member
    Posted 5 years ago #

    bluehost would not tell me what they did except tell me they made a change in the .htaccess file

    now they have told me to go fix it myself.

    It seemed one guy (scott) knew what the problem and solution was but next tech did not and sent me packing.

  5. worldview
    Member
    Posted 5 years ago #

    I deactivated wp-ban and reactivated wp-supercache and everything works fine, and I have sent details to lester chan

  6. onewalrus
    Member
    Posted 5 years ago #

    Try plain old wp-cache or head-space plugins.

  7. kwdavids
    Member
    Posted 5 years ago #

    The problem is that when someone who is BANNED visits your site, WP Super Cache caches the ban message. Then anyone who subsequently visits that page gets the ban message too.

    It can be temporarily cleared up by deleting the cache.

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