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1. itchytrig
   Member
   Posted 1 year ago #

   Hi,

   Used this on a number of client sites without a hitch. Just tried to install on a new site this week, but after activation I loose access to all WP admin (white screen in FireFox), so have to remove/rename the file in wp-content/plugins/wp-super-cache to allow admin to work again.

   Works OK on another site, also with Fasthosts so not sure where to start.

   Any basic checks to run through?

   ( I have given 777 access to .htaccess and /wp-content/ )

   Would realy like to see this in action so await any help!

   Many thanks - Paul

2. christopherross
   Member
   Posted 1 year ago #

   Paul, I've had this problem before as well. I love Super Cache, but I'm not be able to diagnose why it happens on one site while still working on others. Most likely it's a conflict with another plugin but, my solution was to run W3 Cache on sites with the conflict.

   Chris

3. Donncha O Caoimh
   Member
   Posted 1 year ago #

   Check your error log, that's a PHP error of some sort.

4. itchytrig
   Member
   Posted 1 year ago #

   Hi,

   christopherross - thanks! Tried w3 cache also, same problem!

   donncha - thanks. on a shared host (fasthosts), where would i gain access to the logs and what would I be looking for exactly?

   Thanks and appreicate the feedback so far!

5. itchytrig
   Member
   Posted 1 year ago #

   Hi, update for you.

   It looks like this problem is not limited to just Cache Plugins! Just tried to enable WPTouch plugin and same thing happended!

   White screen of death, but only in plugins screen?

   Does this help?

   Thanks in advance - Paul

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