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WP SlimStat
[resolved] outbound not tracking (8 posts)

  1. ftrippie
    Member
    Posted 2 years ago #

    Hi,
    Slimstat is succesfully tracking visits and pages and so on, but doesn't seem to be able to track outbound clicks.

    I can see all the statistics, but 'Recent Outbound Links' remains empty.
    Also, in the settings-Maintenance, the wp_slim_outbound remains empty:
    wp_slim_outbound: Size: 1.00 KB | Records: 0 | Average Record Length: 0 bytes | Created on: 2012-03-22 11:30:56

    Since my template is quite complicated (bought and adjusted), I wouldn't like to disable other plugins to check if these are the cause and then find out that my site is screwed... these are:
    Contact Form 7, Google Maps v3 Shortcode, qTranslate, Really Simple CAPTCHA, WP-PageNavi, WP Smush.it

    Perhaps related: if I click on an external link using an image instead of text, it will open the window with only the image. If I use class="noslimstat", it will open the external page fine (but still not tracking). And if I add onclick="ss_te(event,0,true)" to that same link, it will fail again.

    I have tried adding above parameters (class="noslimstat", onclick="ss_te(event,0, true)") and as I mentioned, it does change behaviour and standard tracking keeps working, but the outbound links are not being tracked.

    have you got any other suggestion than deactivating the other plugins?
    Cheers.

    http://wordpress.org/extend/plugins/wp-slimstat/

  2. camu
    Member
    Plugin Author

    Posted 2 years ago #

    Hi there,

    I'm sorry about the inconvenience you're experiencing. It looks like the Javascript used to track outbound links is not being properly initialized. You can contact me at

    http://www.duechiacchiere.it/contatto

    with the URL of your website, so that I can take a look at the issue and help you find a solution!

    Cheers,
    Camu

    PS: it could also be a bug in the Javascript. The bugfix will be available in version 2.8.1, but I may need to ask you to test the new version in advance to see if it works.

  3. ftrippie
    Member
    Posted 2 years ago #

    Hi Camu,

    I responded to you on your contactpage, but it returns the HomerSimpson response, I reckon you didn't receive my answer...

    The site is antillaconsulting_com (to check out the outbound tracking not working)

    In specifically, the link I would like to work is the one on the page Colaboradores, the link to PlanB (either text or image link).

    Thanks for following up so quickly!

    Cheers

  4. camu
    Member
    Plugin Author

    Posted 2 years ago #

    Hi there,

    Try removing the onclick handler on that link: since you don't have class="noslimstat", the tracking is being done twice. Also, the new version should help in your case. How do I contact you?

    Camu

  5. ftrippie
    Member
    Posted 2 years ago #

    Hi Camu,

    Thanks again for getting back to me.
    I have tried before without the onclick and/or the noslimstat, but no luck. But to be sure, will test it again now.

    I tried as well to contact you again via your site, but Homer keeps coming back, dunno why?

    You can contact me on: ftrippie "arroba" yahoo "punto" co "punto" uk

    cheers

  6. camu
    Member
    Plugin Author

    Posted 2 years ago #

    Just sent you a message with the new files.

    Let me know if it works!

    Camu

  7. ftrippie
    Member
    Posted 2 years ago #

    After some testing and updating files , we sorted it (1 row missing in MySQL)and now it works perfectly!

    Thanks for all your efforts and dedication!

    cheers!

  8. camu
    Member
    Plugin Author

    Posted 2 years ago #

    Thank you for your patience!

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