WordPress.org

1. duncanjbrown
   Member
   Posted 9 months ago #
   

   Hi,

   Thanks for creating this great plugin.

   I'm having trouble getting WP-Piwik to communicate with Piwik, getting the 'Piwik did not answer. Please check your entered Piwik URL.' message.

   These are the results of the tests. I have nothing in the error log.

   *** Test 1/2: SitesManager.getSitesWithAtLeastViewAccess ***
   Call: http://mysite.com/piwik/?module=API&method=SitesManager.getSitesWithAtLeastViewAccess&format=XML&token_auth= + TOKEN
   Result:
   
   Time: 1s
   
   *** Test 2/2: SitesManager.getSitesIdFromSiteUrl ***
   Call: http://mysite.com/piwik/?module=API&method=SitesManager.getSitesIdFromSiteUrl&url=http%3A%2F%2Fwikicv.me&format=XML&token_auth= + TOKEN
   Result:
   
   Time: 1s

   I don't really know where to begin with this. Thanks very much for any help. Duncan

   http://wordpress.org/extend/plugins/wp-piwik/

2. braekling
   Member
   Plugin Author
   Posted 9 months ago #
   

   Maybe your hoster (e.g. HostGator) enabled "mod_security". Try to enable "avoid mod_security" in WP-Piwik's settings. -> see http://wordpress.org/support/topic/plugin-wp-piwik-piwik-did-not-answer-help?replies=23

   Maybe you are using a blacklist tool or your .htaccess contains restrictions. -> see http://wordpress.org/support/topic/plugin-wp-piwik-not-working-with-5g-blacklist?replies=2

3. duncanjbrown
   Member
   Posted 9 months ago #
   

   Hi,

   thanks very much for your help. I've tried to 'avoid mod_security' in the settings but it doesn't seem to make any difference, and the .htaccess looks ok too. I will ask my hosting company if they have any restrictions in place.

   thanks again
   d

4. braekling
   Member
   Plugin Author
   Posted 9 months ago #
   

   Allright! Please tell me if you get behind this issue or if you can collect further information.

Reply

You must log in to post.