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WP Photo Album Plus
Unable to create albums or upload photos (5 posts)

  1. tenguzero
    Member
    Posted 3 years ago #

    So I was able to successfully install and work with this plugin on my own WordPress installation no problem -- does exactly what we're looking to do! However, when I went and installed it on the company site, it does not allow us to add an album. I plug in the info and hit the button to add it, it takes a second and acts like it's adding the album, but then the page refreshes and there's no album there (no error messages either). Furthermore, there's no wppa folder created under the wp-content folder (the plugin DOES create the wppa_album and wppa_photos tables in the database). I can manually create the a test entry in the wppa_album table on the database, which shows up in the wppa+ album page fine, so it appears that wppa+ isn't having trouble reading. I've checked the permissions on the wp-content folder to verify 755, and we don't have a problem uploading to the WP media library. Am I missing something? As a side note, we are using an https plugin (WordPress HTTPS) on our page, so I've posted there as well to see if that could be having any effect. Thanks!

  2. Jacob N. Breetvelt
    Member
    Plugin Author

    Posted 3 years ago #

    Is there a .../wp-content/uploads/wppa and a .../wp-content/uploads/wppa/thumbs directory?

    Please set debug mode on and try again. You may get an errormessage that makes sense.

    To set debug on put in wp-config.php the following line:

    define('WP_DEBUG', true);
  3. Jacob N. Breetvelt
    Member
    Plugin Author

    Posted 3 years ago #

    Is there a .../wp-content/uploads/wppa and a .../wp-content/uploads/wppa/thumbs directory?

    Please set debug mode on and try again. You may get an errormessage that makes sense.

    To set debug on put in wp-config.php the following line:

    define('WP_DEBUG', true);
  4. SusanStewart
    Member
    Posted 3 years ago #

    I can't create a new album

    I am using WP 3.0.3 and Photo Album Plus 2.4.3

    I have 4 albums set up on my site and dozens of photos uploaded. I need to create a new album so I put in a Name, Description, Album Order #, Parent Album set to "None" and Order Photos set to "Order #." Hit "Add Album" and under "Manage Albums" at the top there is a pink box with the simple message: Could not create album.

    That's all. No indication of why or what to do to fix it.

    I understand nothing about coding, CSS, debugging or directories. Can you help me?

    Thank you!

  5. Jacob N. Breetvelt
    Member
    Plugin Author

    Posted 3 years ago #

    Please do the following:

    1. Go to plugin admin page.
    2. De-activate the plugin.
    3. Actvate the plugin.
    4. Try adding an album again.

    If it still fails, go to Photo Albums -> Settings admin page
    and look at the top where it says:

    Database revision: 241. WP Charset: UTF-8. WPPA Charset: UTF-8.

    What is your version no? (like 241 in the example).

    Also, please supply a link to the site.

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