WordPress.org

Ready to get started?Download WordPress

Forums

WP-Members
[resolved] A User is not able to login after reseting password (2 posts)

  1. Kat
    Member
    Posted 1 year ago #

    Hi there,

    I have WP- Members installed for one of my clients and a user that was trying to change her password, cannot login now. This issue is not with anyone else but her. I reset the password for her and still she cannot login. I even tried logging in on my computer, and it works just fine. Any tips on what she can try?

    So far, I asked her if she has refreshed her page. I think it might be a cache issue, but perhaps not. Has anyone else run into this issue?

    http://wordpress.org/extend/plugins/wp-members/

  2. Chad Butler
    Member
    Plugin Author

    Posted 1 year ago #

    If you are able to login with the user's credentials and she can't, that sounds like user error.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic