WordPress.org

Ready to get started?Download WordPress

Forums

WP-Invoice - Web Invoice and Billing
Recurring billing and due date questions (34 posts)

  1. Joy
    Member
    Posted 2 years ago #

    Version 3.04.4
    I can't tell what the plugin will do if I choose Recurring billing. I am using PayPal for payment. I have recurring customers but nothing is set up recurring at PayPal. Do I have to do something there to use it in the plugin? I can't use the Send Automatically option because I need the email customized to that invoice (1st quarter, 2nd quarter, or January, February, etc.)

    I am also confused about the Due Date. How do I display it on the invoice page and how do I set it if it is not recurring? It would be nice to have an option to default the due date to a number of days.

    http://wordpress.org/extend/plugins/wp-invoice/

  2. Denys Kostin
    Member
    Posted 2 years ago #

    Please, use our new help pages.

  3. Joy
    Member
    Posted 2 years ago #

    Why have two places for support? Please answer my question so other potential users can see the answer here, without having to go to yet another site to search for it.

  4. Denys Kostin
    Member
    Posted 2 years ago #

    Well, I can't post manuals here. I just thought, that looking into them will fix your issue. We have more then 500 visitors of our support forums
    per day. There are a lot of experienced users, that could help you better then I...
    For example, we have an option to default the due date to a number of days. But I just can't insert an illustration here.

  5. Joy
    Member
    Posted 2 years ago #

    You could put links to the help pages in your plugin.
    I read through them and my questions were not answered.
    And you might consider that having a lot of traffic to your support forum is a good thing, but I don't. They shouldn't need that much support!

  6. Denys Kostin
    Member
    Posted 2 years ago #

    Links to our site are inserted in plugin. I think, every user needs support. At least to read manual before using any plugin. People often read support forums to find some new ideas or to help others.

  7. Spencer Hill
    Member
    Posted 2 years ago #

    Hi Denys,

    I reviewed those help pages but wasn't able to find the answer to Joy's question either. It seems like there would be an existing function to print the due date on the wp-invoice template, no?

  8. Denys Kostin
    Member
    Posted 2 years ago #

    We're going to implement PayPal Recurring billing function. We're very needed in your opinion on our Feedback site to do it sooner.

  9. Spencer Hill
    Member
    Posted 2 years ago #

    I just voted 3 votes for that feature Deny. Was that what you're asking we do?

    I didn't see a response to our question about listing the due date for an invoice/recurring item though.

  10. Denys Kostin
    Member
    Posted 2 years ago #

    You can write due date in email, you're sending with invoice link. Or do you want it to be displayed on invoice page too?

  11. Spencer Hill
    Member
    Posted 2 years ago #

    Yeah I need to display it on the invoice page so when clients get recurring invoices they know what month it's for.

  12. Denys Kostin
    Member
    Posted 2 years ago #

    Ok, we'll implement it on one of next releases. Again, if you want to accelerate that, you'd better use our Feedback site.

  13. Spencer Hill
    Member
    Posted 2 years ago #

    Great to know. I'll be sure to add that to the site, I wasn't clear whether or not that existed. If I write a patch can I submit it via GitHub or something to help you guys get that feature incorporated?

  14. Denys Kostin
    Member
    Posted 2 years ago #

    I think, you'd better use our Support forum for that. Thank you for trying to improve WP-Invoice.

  15. Spencer Hill
    Member
    Posted 2 years ago #

    Okay thank you for the responses!

  16. DivaVocals
    Member
    Posted 2 years ago #

    Denys Kostin wrote: We're going to implement PayPal Recurring billing function. We're very needed in your opinion on our Feedback site to do it sooner.

    So let me be sure I understand this.. The UI of this plugin gives one the impression that recurring billing will work with PayPal, but in reality, recurring billing for PayPal is NOT supported by your plugin at this time??? Do I understand this correctly???

    You guys are working on adding this feature?? What is the estimated release date for this feature to begin to be a part of this plugin???

  17. Denys Kostin
    Member
    Posted 2 years ago #

    We're working on PayPal Recurring billing function now. We'll implement it as soon as possible.

  18. DivaVocals
    Member
    Posted 2 years ago #

    Soooooo.. 1 month later.. still no PayPal Recurring billing... hmmmmmmmmmmmm

  19. Denys Kostin
    Member
    Posted 2 years ago #

    Did you update? I believe, PayPal Recurring billing is working now.

  20. Kerry Webster
    Member
    Posted 2 years ago #

    Denys,

    Wow. I just discovered this plugin. Very nice work. After reading a few post (Joy) I also think you are a saint. I would have ripped her a new one and ask how much she paid for this. Looks free (unless you buy premium add-ons) to me.

    Do people really expect exacting support for a free plugin. Since you do have the premium add-ons I understand your desire to appease people. Besides you have a support forum. THAT IS ONE PLACE FOR SUPPORT. Use the plugins forums. Such smarmy posts from most (except s3w47m88 - he gets it).

    Anyway, keep up the good work. Looking at uses for this right now. The Quotes add-on and the PDF Invoices look like really good additions.

    k.

  21. Joy
    Member
    Posted 2 years ago #

    Kerry,
    Yes, it's free, but the free version is the advertisement for the premium version. If the free one has so many problems, why would anyone want the premium?
    Developers often don't realize that their code doesn't work in different circumstances because it is so difficult to test every possible combination. So users do them a service of testing and reporting bugs. If the developer ignores a whole segment of users just because they didn't go to his website, it reflects badly on them at the point of distribution. Bad business sense.
    I hope you can get it to work. Mine still doesn't and I'm figuring out a different way to do invoices.
    Joy

  22. Denys Kostin
    Member
    Posted 2 years ago #

    Joy,
    Tell me please, what problems do you still have?

  23. Joy
    Member
    Posted 2 years ago #

    As far as I know, all the problems I have posted on this forum still exist. I haven't tried anything lately.

  24. Denys Kostin
    Member
    Posted 2 years ago #

    I can suggest you to try. I believe, they are solved.

  25. Joy
    Member
    Posted 2 years ago #

    I just looked at my invoices. I have the latest version of the plugin. They still show all the updates I made to the invoice (paid, paid manually, notices sent). But the Reports show all unpaid.
    I didn't make a new one with the newest version of the plugin because they are all supposed to be recurring. They do not recur. The due date does not show.

    In other words, all the problems I posted about before are still present.

  26. Denys Kostin
    Member
    Posted 2 years ago #

    I tested PayPal recurring billing and it works. But you need to create new invoice.Due date is working, I've tested it too, but you need to wait for next release.

  27. DivaVocals
    Member
    Posted 2 years ago #

    and the next release (with due date fix) will be when???

  28. Denys Kostin
    Member
    Posted 2 years ago #

    Next release will be this Wednesday.

  29. Devsab
    Member
    Posted 2 years ago #

    Hi
    Please can someone help I have look over and over again but I cannot get my invoices to display on the web page. I am using [wp-invoice] tag on my page but he invoice does not show. help!

  30. Denys Kostin
    Member
    Posted 2 years ago #

    Please, try еще systematically disable other plugins, change theme to investigate what could cause that issue.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags