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WP-Filebase Download Manager
Blank window showing on page (4 posts)

  1. storio
    Member
    Posted 1 year ago #

    Hi,
    I posted this in response to someone else having the same problem but their issue says resolved so I am not sure anyone will look at that thread.

    When I go to a page in my site and click on the WP-Filebase Icon a blank screen pops up. I have the plugin installed on a test site (same wp version and other plugins) and it works fine there (screen pops up with the ability for me to add a file).

    Tried this in Firefox Safari and Chrome with the same result.
    Can't figure out why this is happening.
    Please Help.

    http://wordpress.org/extend/plugins/wp-filebase/

  2. mariano.fritz
    Member
    Posted 1 year ago #

    Hi, did you get any clue on how to workaround this? I have the same problem. Everytime I try to get into the WP-Filebase menu I get a blank page.

    Thanks in advance

  3. Fabian
    Member
    Plugin Author

    Posted 1 year ago #

    This is probably a memory issue. Try the update 0.2.9.36, this lowers memory consumption. Also try to disable other plugins or ask your hosting provider to increase the PHP memory limit.

    Regards
    Fabian

  4. mariano.fritz
    Member
    Posted 1 year ago #

    Hi! Thanks for replying so quickly!
    Finally I had to do both. Just updating didn't work out. But after updating I increased php memory limit and it solved the problem. Thanks a lot! You really saved me.

    Regards
    Mariano

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