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WP Event Ticketing
[resolved] option fields do not show (always shows field "name" and fiel (8 posts)

  1. aleksandrc
    Member
    Posted 3 years ago #

    regardless of the options Ive selected in the ticket (first, last, zip, etc), the form always shows two fields only - name and email.

    please advise.

    other plugins in use:
    Event Calendar
    Event Calendar Widget
    GD Star Rating
    OpenID
    Page Security by Contexture
    SI CAPTCHA Anti-Spam

    Theme
    Magazine Basic

  2. John Hawkins
    Member
    Plugin Author

    Posted 3 years ago #

    (Sorry, I thought I responded to this earlier.)

    The ticket options data isn't collected until after payment is made. On the purchase page the plugin will collect the name and email address of the purchaser. After completing the sale, a link to the ticket itself is presented and all the fields you've assigned will be present.

  3. chefmyster
    Member
    Posted 3 years ago #

    We are not getting the ticket options after successful purchase from paypal.

    We get the link but not the options....it displays the page with the ticket order form....

    What do you suggest?

  4. John Hawkins
    Member
    Plugin Author

    Posted 3 years ago #

    Can you tell me what version of WordPress and what version of the ticketing plugin you are running?

  5. chefmyster
    Member
    Posted 3 years ago #

    wp = 3.0.2
    Ticket = 1.1.3

  6. John Hawkins
    Member
    Plugin Author

    Posted 3 years ago #

    Would you mind emailing a ticket link to info [at] 9seeds [dot] com so I can have a look?

  7. chefmyster
    Member
    Posted 3 years ago #

    email sent....

  8. John Hawkins
    Member
    Plugin Author

    Posted 3 years ago #

    There appears to still be an issue with the ticket links if you are using the default permalink structure. We'll look in to this shortly, but until then the work around would be to change your permalinks to use anything other than the default permalinks.

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