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[Plugin: WP e-Commerce] Beware when posting to getshopped. (4 posts)

  1. jim.hubbard
    Member
    Posted 1 year ago #

    If you post to the community forums, get frustrated waiting for any help, then buy the gold cart plugin, you STILL will not be able to request or receive help until the community post has passed thru a moderator.

    Why a community forum post blocks a paid user from requesting help from the developers is beyond me.

    Just keep this in mind. Purchasing the gold cart WILL NOT get you any help if you have posted to the community forums.

    http://wordpress.org/extend/plugins/wp-e-commerce/

  2. jim.hubbard
    Member
    Posted 1 year ago #

    GetShopped finally allowed the original post and then I could post for help in the premium section of the site.

    Ray emailed me and has been quite helpful. He is looking into an errant javascript. I'll let you know when things get back up and running.

  3. jim.hubbard
    Member
    Posted 1 year ago #

    Looks like I may have been too quick to praise WP e-Commerce. They are no longer answering any emails.

  4. Visser Labs
    Member
    Plugin Author

    Posted 1 year ago #

    Hi jim.hubbard, I've raised this 'first manual approval' rule with the GetShopped.org team and hope to create an exception for future Premium Support customers.

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