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Can't download documents once uploaded (4 posts)

  1. imert
    Posted 1 year ago #

    Hi, since recently installing this plugin I have been unable to download via wordpress or the front end of my website, documents that have been uploaded. I have made the documents both public and published them.
    When I go to download them via the permalink, I get an error that the page is not found. The same is true when I go to "view document" or download document via the plugin's document's section on wordpress.
    The area where I'm using this plugin on my site is http://alternatecaresiteplanning.com/index.php/organizational-tools/hics-forms/
    Help would be appreciated, I can't figure out what I've done wrong.


  2. ar-jar
    Posted 1 year ago #

    I get the same behavior. I have uploaded a simple text document but when I click the download link I get: Something is wrong here ! And you don't belong here. ! etc etc. I'm logged in as admin. I tried to make the document public but it didn't help. Maybe there is something fundamental that I don't understand here. Thanks! -A

    This is the Download link: http://www.ostrogothia.com/process/?post_type=document&p=2421

  3. Ben Balter
    Plugin Author

    Posted 1 year ago #

    This is most likely an issue of the plugin being able to write to the document upload directory or read the file. To debug I would:

    1) Verify the file is uploaded to the server via FTP

    2) Check your PHP error log for more information as to where the plugin is looking.

  4. ar-jar
    Posted 1 year ago #

    FTP you say... Thanks a lot! That was my problem. I have a local installation of WP and haven't had it under my ftp root. I didn't realize that FTP was needed for this plugin. Anyway, as a bonus I can now update my plugins with the convenient update command istead of having to copy files.

    Are you actively maintaining this plugin? I'm thinking of adding a function for detached gpg signatures. I think that might satisfy e.g. FDA (I'm in the medical device business). Have you had any thoughts in this direction? Also user defined metadata would be great but one thing at the time. Thanks again for the plugin!

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