WordPress.org

Ready to get started?Download WordPress

Forums

WP Customer Reviews
[resolved] Reviews don't show up anywhere. (20 posts)

  1. rwillen
    Member
    Posted 3 years ago #

    I just downloaded the WP Customer Reviews plug in and when reviews are input I get the email saying I have a review to approve, but when I go into my admin area to manage the reviews there are no reviews there. I've tried over and over but nothing. I even tried deactivating and deleting the plugin and then re-downloading. Help! I'm wasting too much time on this...

  2. gowebsol
    Member
    Plugin Author

    Posted 3 years ago #

    rwillen, we'll check on this. What version of the plugin are you using? Thanks!

  3. rwillen
    Member
    Posted 3 years ago #

    I'm using 1.1.7

    I just downloaded it yesterday.

    Thanks! It was working for a while yesterday. Not today.

  4. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    Hi rwillen,

    Do you use any type of caching plugins at all? Query caching, Object cache, etc.. If you could provide a list of plugins, it would be helpful.

    Also.. what do the #'s next to Pending(#) and Trash(#) say? Are they all 0, or do they have a number. If they have an number, and you click to view All, Pending, Approved, Trash.. let me know what you see.

    Side note - 1.1.8 will be released in a few minutes, but I don't think anything that was updated would cause or affect this issue you are having.

    Thanks,
    Aaron

  5. rwillen
    Member
    Posted 3 years ago #

    Using these plugins: All the numbers read 0 next to pending, etc....I've tried entering the reviews 4 times. each time I get a confirmation email to approve them and each time there are no reviews to approve in the box.

    AddThis Social Bookmarking Widget
    Help your visitor promote your site! The AddThis Social Bookmarking Widget allows any visitor to bookmark your site easily with many popular services. Sign up for an AddThis.com account to see how your visitors are sharing your content--which services they're using for sharing, which content is shared the most, and more. It's all free--even the pretty charts and graphs.

    Deactivate | Edit
    Version 2.0.1 | By The AddThis Team | Visit plugin site

    Akismet
    Used by millions, Akismet is quite possibly the best way in the world to protect your blog from comment and trackback spam. It keeps your site protected from spam even while you sleep. To get started: 1) Click the "Activate" link to the left of this description, 2) Sign up for an Akismet API key, and 3) Go to your Akismet configuration page, and save your API key.

    Deactivate | Edit | Settings
    Version 2.5.3 | By Automattic | Visit plugin site

    AS-PDF
    This plug-in generates PDF documents from posts. Very useful if you plan to share your posts in PDF format

    Deactivate | Edit
    Version 0.3 | By Aleksander Stacherski

    Category Posts Widget
    Adds a widget that can display posts from a single category.

    Deactivate | Edit
    Version 3.1 | By James Lao | Visit plugin site

    Contact Form 7
    Just another contact form plugin. Simple but flexible.

    Settings | Deactivate | Edit
    Version 2.4.4 | By Takayuki Miyoshi | Visit plugin site

    Events
    Enables you to show a list of events with a static countdown to date. Sidebar widget and page template options. And more...

    Deactivate | Edit
    Version 2.2.2 | By Arnan de Gans | Visit plugin site

    Evermore
    Abbreviate all posts when viewed on multiple post pages. This makes all posts behave as if there is a "<!--more-->" at an appropriate spot inside the content.

    Deactivate | Edit
    Version 2.3 | By Bennett McElwee | Visit plugin site

    Featured Post with thumbnail
    This widget allows you to add in your blog's sidebar a list of featured post with thumbanil.

    Deactivate | Edit
    Version 1.4 | By Nando Pappalardo e Giustino Borzacchiello | Visit plugin site

    Google Analyticator
    Adds the necessary JavaScript code to enable Google's Analytics. After enabling this plugin visit the settings page and enter your Google Analytics' UID and enable logging.

    Settings | Deactivate | Edit
    Version 6.1.1 | By Ronald Heft | Visit plugin site | FAQ | Support | Donate

    Hello Dolly
    This is not just a plugin, it symbolizes the hope and enthusiasm of an entire generation summed up in two words sung most famously by Louis Armstrong: Hello, Dolly. When activated you will randomly see a lyric from Hello, Dolly in the upper right of your admin screen on every page.

    Activate | Edit | Delete
    Version 1.5.1 | By Matt Mullenweg | Visit plugin site

    Latest Posts by Category Archive
    Returns a list of your latest posts, organized by category.

    Deactivate | Edit
    Version 1.2 | By Alex Cristache of Blogsessive.com | Visit plugin site

    List category posts
    List Category Posts allows you to list posts from a category into a post/page using the [catlist] shortcode. This shortcode accepts a category name or id, the order in which you want the posts to display, and the number of posts to display. You can use [catlist] as many times as needed with different arguments. Usage: [catlist argument1=value1 argument2=value2].

    Activate | Edit | Delete
    Version 0.18.3 | By Fernando Briano | Visit plugin site

    No category parents
    Removes category parents from your category permalinks.

    Deactivate | Edit
    Version 0.1 | By Sergio Milardovich

    PDF24 Articles To PDF
    A plugin that converts articles to PDF. Visitors of your blog can make a copy of articles in form of a PDF. Contents in the PDF are linked with your blog.

    Activate | Edit | Delete
    Version 3.0.6 | By Stefan Ziegler | Visit plugin site

    PixoPoint Menu Plugin
    A WordPress plugin which adds a menu to your WordPress site. Visit the PixoPoint Menu Plugin page for more information about the plugin, or our navigation support board for help with adding the menu to your theme.

    Activate | Edit | Delete
    Version 0.6.20 | By PixoPoint Web Development / Ryan Hellyer | Visit plugin site

    Posts By Category
    Displays a list of the post titles in each category.

    Deactivate | Edit
    Version 2.0 | By Frucomerci | Visit plugin site

    Single Post Template
    This plugin allows theme authors to include single post templates, much like a theme author can use page template files.

    Deactivate | Edit
    Version 1.3 | By Nathan Rice | Visit plugin site

    WP-EMail
    Allows people to recommand/send your WordPress blog's post/page to a friend.

    Deactivate | Edit
    Version 2.52 | By Lester 'GaMerZ' Chan | Visit plugin site

    WP-Print
    Displays a printable version of your WordPress blog's post/page.

    Deactivate | Edit
    Version 2.50 | By Lester 'GaMerZ' Chan | Visit plugin site

    WP Customer Reviews

  6. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    Try upgrading to 1.1.8 and let me know if that helps. I don't see anything that would cause this except for WordPress caching queries or your browser caching the page.

    #1 - When you are on the page where you should see the reviews in admin - Try holding down CTRL and hitting F5 in your browser. You can also try going into settings and clearing your cache. Then refresh the page.

    -- If #1 does not solve anything, WordPress itself is probably holding onto the first queries it ran on the database, where the count was 0.

    FYI - There is a good tutorial on how to clear browser caches here: http://codex.wordpress.org/I_Make_Changes_and_Nothing_Happens

    #2 - WordPress must be caching the queries when they were first ran. If clearing your browser cache does not solve the problem, then let me know and I will check on making those admin queries be different every time.. via some magic.

    If #1 fixed the problem, also let me know so I can check on adding some anti caching headers to that admin page.

    Thanks for the report.. We'll get it figured out.

    Aaron

  7. rwillen
    Member
    Posted 3 years ago #

    Well...those suggestions did not work. Cleared cache. Reset Safari. Tried the F5 button thing....nada.

    So now what? The reviews were there yesterday for a while. Today they are gone. Weird.

    Thanks for your help!

  8. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    Weird.. the only thing I can think of .. is that they are not being added to the database or somehow they got removed from the database. Let me do some searching and I'll try to come up with a test for you to try.

  9. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    What theme are you using?

  10. rwillen
    Member
    Posted 3 years ago #

    Yesterday the reviews all appeared again like magic. Today they are still there too. So it was wierd but now has seemed to miraculously fixed itself. Now...two questions.

    1. How do I change the size or font of these review posts? The font is huge and each review takes up a lot of space. I'd like them to be smaller, more compact.
    2. The "box" the review is in is gray. Any way to change this color?
    3. Does the page just scroll on forever as more reviews come in or does it go to another page somewhere?

    to see the page go to: http://www.foodfixme.com/reviews/

    Thanks, Rachel

  11. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    You can adjust the settings for the number of reviews per page. I believe the default is 10.

    You (or a designer/developer) can change the font size and colors in your themes CSS. This way it will make it through any plugin upgrades.

  12. rcvy2k
    Member
    Posted 3 years ago #

    I'm having the same issue... But my review didn't appear, I already turned all Cache disabled on WP, tryed all the stuff up on this thread and nothing... anything that I need to do? How to check it the data is stored into the database? thanks!

  13. rcvy2k
    Member
    Posted 3 years ago #

    Btw... plugin list, I remove all the cache plugins...

    Better Protected Pages
    Blogger Importer
    Comment Reply Notification
    Google Analyticator
    Multi-level Navigation Plugin
    WordPress Importer
    WP Customer Reviews
    WP Super Popup

    Thanks for the support in advance!

  14. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    I don't see anything that would conflict. If you have access to phpmyadmin (by itself, or via cpanel), you can look in your wordpress database itself and find the reviews table. You could then check to see if it is even storing anything in the database at all.

    If the review shows up -anywhere- , it is definitely in the database, and the front-end code works the same as the back-end code.

    I find it very odd that people are having issues on the backend with a simple query.

  15. rcvy2k
    Member
    Posted 3 years ago #

    Please check that there is the table available on my DB...

    http://img600.imageshack.us/i/sqlc.jpg/

    0 entries...

    What to do now?

    Regards...

  16. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    Why is it called phpbb_wpcreviews? Do you have some type of phpbb <-> wordpress integration? If so, that is overwriting some wordpress variables (table prefix) which could be causing some major issues. I'm not sure how it could possibly create that automatically with the phpbb prefix?

  17. rcvy2k
    Member
    Posted 3 years ago #

    Yup.. I have a integration between the Blog and my forum. All information that I post into the blog is automatically created as a post into the forum for a discusion.

  18. Aaron Queen
    Member
    Plugin Author

    Posted 3 years ago #

    Then there is an issue with the phpbb plugin and it is overwriting the $wpdb->prefix variable (which should be "wp" by default) with "phpbb". I have no idea why it is doing this.. you may want to check with the author of the phpbb integration as to why they would override an internal WP global variable.

    Let me know what you find out!

  19. rcvy2k
    Member
    Posted 3 years ago #

    What do I need to ask to the publisher so?

    Wp2BB

    WordPress comments and phpBB forum integration. Automatically adds topics in your phpBB forum as posts and pages are published in your WordPress blog. It also shows quick links to the forum in your posts/pages and the latest forum messages in your sidebar.

    Regards!

  20. bluenote
    Member
    Posted 3 years ago #

    I just installed this and I'm getting the same behaviour. I'm using wp super cache, is your plugin compatible with this?

    thanks for taking the time!

    EDIT: whups. I'm also in a small MU environment.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic