[Plugin: WordPress.com Stats] Username not Recognised | WordPress.org

Resolved hugh_fraser
(@hugh_fraser)

13 years, 4 months ago

Hi,
Here is the message I get in my hugh-fraser.co.uk domain,

Your WordPress.com account, hughfraser is not authorized to view the stats of this blog.

What can I do to get it working again? As I quite like this plugin.

Hugh

Viewing 5 replies - 1 through 5 (of 5 total)

Moderator James Huff
(@macmanx)

Volunteer Moderator

13 years, 4 months ago

Are there multiple users on your blog, or are you the only user?

Were you the user who installed the stats plugin, and did you link it to your WordPress.com API key?

Thread Starter hugh_fraser
(@hugh_fraser)

13 years, 4 months ago

Hi James,
No, there is multiple users, but I was the one who installed the plugin and it was linked to the api.

Hugh

Moderator James Huff
(@macmanx)

Volunteer Moderator

13 years, 4 months ago

Hm, this may require a bit more digging.

The Happiness Engineers at http://en.support.wordpress.com/contact/ officially support this plugin and have enough access capabilities to get to the bottom of this.

Just be sure to mention that you’re using the WordPress.com Stats Plugin with WordPress 3.0.2.

Thread Starter hugh_fraser
(@hugh_fraser)

13 years, 4 months ago

Thanks James, I’ll contact them.

Moderator James Huff
(@macmanx)

Volunteer Moderator

13 years, 4 months ago

You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

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Stats

In: Plugins
5 replies
2 participants
Last reply from: James Huff
Last activity: 13 years, 4 months ago
Status: resolved