WordPress.org

1. davekeller
   Member
   Posted 2 years ago #

   Hi everyone,

   I am trying to install the WordPress.com Stats plugin.
   When I enter my API key I get the error:

   -------------------------------------------------------------------
   "Error from last API Key attempt:

   Your blog was unable to connect to WordPress.com. Please ask your host for help. (transport error - could not open socket: 110 Connection timed out)"
   -------------------------------------------------------------------

   I am trying to use the same key that is successfully working with Akismet.

   I have asked my webhost to investigate, they have requested:

   - The IP they need to connect to
   - Explanation of why this is required
   - Where they can consult documentation

   I can handle the explanation part, and I'm assuming that there isn't any documentation on this as I haven't found anything on the WordPress sites/forums.

   So all I need is IP address that the /wp-content/plugins/stats.php is trying to connect to.

   Can anyone shed some light?

   Thanks!

2. ketso
   Member
   Posted 2 years ago #

   I have the same problem. with last version of WP and stats. My webhost ask for hostname wordpress.com use for this. I have searched for it with no success.

3. Andy Skelton
   Member
   Posted 2 years ago #

   The hostname is stats.wordpress.com and the IPs are subject to change. A DNS lookup will find them. But I'd move to a host that does not restrict your connections.

4. davekeller
   Member
   Posted 2 years ago #

   Thanks for the reply Andy.

   Is it a waste of time asking the webhost to open a connection to the IP address currently assigned to stats.wordpress.com, if the IP will likely change (several times) in the future?

   Moving hosts is not an option as I do not own the site (merely designing it).

5. davekeller
   Member
   Posted 2 years ago #

   Thought I would comment that the "Transport Error" no longer occurs after upgrade to WordPress 2.8.2

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