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WordPress-to-lead for Salesforce CRM
[resolved] Message Textarea Spacing Off (9 posts)

  1. SolSolution Outreach
    Member
    Posted 2 years ago #

    I just started using this wonderful WordPress-to-Lead Salesforce plugin, and it's working great. However, I notice that when I select to include a "textarea" for submitters to include questions or comments, there is an extra space between the field name and the box.
    You can see it here: http://test3.sol-solution.org/invest/invest/

    What's the best way to fix this?

    Thanks in advance!
    [sig moderated as per the Forum Rules]

    http://wordpress.org/extend/plugins/salesforce-wordpress-to-lead/

  2. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Did you get this figured out? I'm not seeing the form at that URL.

  3. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Closing this out

  4. SolSolution Outreach
    Member
    Posted 1 year ago #

    Oh! Sorry about that. The support email got lost in my inbox. I'll create a new form on a dev site and post the link soon to show you what we're experiencing.

    Thank you!

  5. SolSolution Outreach
    Member
    Posted 1 year ago #

    I just created a fake form on the webpage below. You can see additional white space between the Message:* field and the actual text box.
    http://www.sol-solution.org/text-area-display/

    A successfully submitted form should take you to our Contact page (that does not use the WordPress-to-lead Salesforce plug-in).

    Thank you for your help!

  6. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Looks like your theme is running the_content filter or nl2br() on the shortcode output -- hence there are 3 <br> tags after Message:

    Without seeing the theme code, I couldn't tell you how to fix that (shortcode output should happen as part of that filter, not before it).

    Can you post the page template that's outputting that (to pastebin or gist) so I can take a look?

  7. SolSolution Outreach
    Member
    Posted 1 year ago #

    Here's the page template code http://pastebin.com/J8D9afPr

    I'm not sure if that's everything you need, I'm sort of an amateur at this. But if you need some other part of the theme template code, let me know.

  8. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Hmmm... no clues there (other than that's an odd way to code a loop).

    Does the problem persist if you switch to the TwentyTwelve theme?

  9. SolSolution Outreach
    Member
    Posted 1 year ago #

    Not sure. But this is not a major issue for us at the moment. We'd like to keep our website running as is, and we'll work through the textarea box issue when it becomes a pertinent need for us to have on our site.

    But thank you for your plugin support! When things are a bit calmer, I will test out the Twenty Twelve theme and let you know.

    Thanks again!

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