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WordPress-to-lead for Salesforce CRM
[resolved] Duplicate register (15 posts)

  1. carlosdemon999
    Member
    Posted 2 years ago #

    Hello,

    I created a form with the WordPress plug-to-lead for Salesforce CRM and all OK, but when it sends the information to Salesforce, the record is saved doubled twice to be exact.

    Am I doing something wrong?

    Someone will happen?

    Thank you very much.

    http://wordpress.org/extend/plugins/salesforce-wordpress-to-lead/

  2. Nick Ciske
    Member
    Plugin Author

    Posted 2 years ago #

    Are you double clicking the submit button?

  3. Gigs
    Member
    Posted 2 years ago #

    I am experiencing the same issue, some leads get put into Salesforce more than once. I suspect the users are refreshing the page after successful registration. Is there a way to clear the form data when a successful registration occurs?

  4. Gigs
    Member
    Posted 2 years ago #

    I think I figured out why there was duplication of leads going into salesforce from my forms page.

    At first I thought it was that users were refreshing the page but on further testing, it duplicated without refreshing.

    I had two different salesforce wordpress to lead forms on that page.

    When I moved the second form to its own page, I did not experience the duplicate entries into salesforce.

    I hope this is the answer to your question too carlosdemon999

  5. erkkip
    Member
    Posted 2 years ago #

    I get triple leads in Salesforce. I'm sure it is not about double-clicking and I have only one form on the page. It's pretty annoying to have to delete all the extras. Any ideas?

  6. relish1227
    Member
    Posted 1 year ago #

    We are also getting duplicates in Salesforce. Any fixes?

  7. billd67
    Member
    Posted 1 year ago #

    We are getting 6 duplicates per single entry. We have 3 forms on one page.

    We have a second page that has only one form and we are getting two duplicates per entry. Any help would be greatly appreciated!

  8. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    The plugin currently supports one form per page.

    billd67- Your 6 submissions are duplicate submissions from your 3 forms.

    Anyone have one form on their page and still getting duplicate entries?

  9. frank.scott
    Member
    Posted 1 year ago #

    I only have one form for the web to elad and I am getting duplicates. This website was setup prior to the salesforce integration. Could something still be triggering the old form that created the lead in wordpress?

  10. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Are you using the Jetpack plugin?

  11. frank.scott
    Member
    Posted 1 year ago #

    Yes. I am new to wordpress so I had to look.

  12. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    If you can turn Jetpack off, that'll resolve the issue for now (the plugins are conflicting somehow, but I won’t have a fix for awhile).

  13. frank.scott
    Member
    Posted 1 year ago #

    As I said I am new to wordpress. Can you tell me what Jetpack does and if it might cause any otehr issues?

  14. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

  15. frank.scott
    Member
    Posted 1 year ago #

    thanks

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