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[resolved] The All-Time don't Work! (26 posts)

  1. mclausi
    Member
    Posted 2 years ago #

    After update with 2.2.0 I'm getting "Sorry. No data so far" on in all-time menu.
    Why?

    http://wordpress.org/extend/plugins/wordpress-popular-posts/

  2. thedentalwarrior
    Member
    Posted 2 years ago #

    I installed the latest update, and I'm regretting it! Aaaagh! The All-time feature doesn't work anymore and shows "Sorry. No data so far." I sure hope I can recover that data / view count. It's important to me.

    Will this be fixed soon? Or can we go back a version?

  3. delfinparis
    Member
    Posted 2 years ago #

    Having same issue - bummer!

  4. echiomega
    Member
    Posted 2 years ago #

    Same... Hope it can be fixed...

  5. pietro.montagna
    Member
    Posted 2 years ago #

    Hi,
    I am having the same problem on http://www.automotivespace.it and http://www.automotivespace.eu.
    In addition, I am using WP Popular posts in the left and in the right columns...well, in L it is working, but in the R columns the message is "Sorry. No data so far", in both blogs.
    Can you help us?
    Many Thanks for your support.
    Pietro

  6. Bryan Hadaway
    Member
    Posted 2 years ago #

    My "All Time" also recently zeroed out and shows:

    "Sorry. No data so far."

    after working fine for months.

    @pietro.montagna - You're having a separate issue. I'd almost guarantee this plugin is only meant to handle once instance of a widget.

    Anything after would just be "cut-off" or conflict.

    Thanks, Bryan

  7. echiomega
    Member
    Posted 2 years ago #

    Since downgrading it fixed the problem. Use this to download the last version download. I haven't edited any of the files so watch out if you made change to yours.

  8. Bryan Hadaway
    Member
    Posted 2 years ago #

    @echiomega - No offense, but I don't recommend that anyone downloads from your link. It's for everyone's safety including yours. So people don't go blaming you if they coincidentally get hacked or crash their site.

    I'm sure you're a stand up person, but there's really no point anyways when the official download links are available.

    @Everyone - Please download older versions from here officially:

    http://wordpress.org/extend/plugins/wordpress-popular-posts/download/

    Thanks, Bryan

  9. delfinparis
    Member
    Posted 2 years ago #

    The mediafire files are solid, too. I downloaded and downgraded. We'll just have to wait for the official fix. Thanks to @echiomega for the recommendation.

    And yeah, might as well use the official link, just in case he threw a nasty virus in. :)

    Ha.

  10. Bryan Hadaway
    Member
    Posted 2 years ago #

    Besides there being no point in using MediaFire for this anyways, professionally speaking it's best just to use official links.

    The thing is, of course I'm not going to try and harm anyone and I would likely assume echiomega isn't either. It's mostly about covering ourselves.

    I've learned a lot of lessons the hard way.

    Considering we live in a sad world where anyone can sue anyone for anything it's best to stay sharp about these things.

    Thanks, Bryan

  11. echiomega
    Member
    Posted 2 years ago #

    I didn't know about the download on wordpress so sorry about that... Too bad i can't remove the link now... Anyway

    DO NOT DOWNLOAD FROM MY LINK

    ^_^

  12. thedentalwarrior
    Member
    Posted 2 years ago #

    @Bryan,

    Will downloading the previous version restore / retain my previous view counts?

    Also, how do I revert to the previous version from within my WordPress dashboard?

    Thanks!

  13. echiomega
    Member
    Posted 2 years ago #

    @thedentalwarrior Yes it will retain all your view count since it's stored in the database. And it's not possible to do this via dashboard. You need to have at least FTP access to upload the older version into your plugins folder and activate it.

  14. thedentalwarrior
    Member
    Posted 2 years ago #

    @echiomega... You'll have to pardon my ignorance on this. I know I do have FTP access. But, can you walk me through the process? I downloaded the file which created a folder on my computer with various files in it. Which files do I upload (FTP) and to which destination? Then do I deactivate the NEW version before I activate the OLD version? I want to make sure I don't lose my view counts. Thanks.

  15. echiomega
    Member
    Posted 2 years ago #

    Here's what you need to do first on wordpress plugin page, Deactivate and then delete the new plugin.

    Now login to your host with FileZilla or your favorite FTP program.

    Click and go into these folders.

    wp-content -> plugins -> now upload "wordpress-popular-posts" into the plugins folder.

    The "wordpress-popular-posts" folder contain all the files like (php, and the style folder)

    Now go to your wordpress plugin page again and activate it.

  16. Bryan Hadaway
    Member
    Posted 2 years ago #

    That's all unnecessarily complicated.

    - Just download the previous version:

    http://downloads.wordpress.org/plugin/wordpress-popular-posts.2.1.6.zip

    - Then deactivate and delete out WordPress Popular Posts from the Plugins area of your WordPress admin

    - Then directly upload:

    wordpress-popular-posts.2.1.6.zip

    via the upload function in Plugins area

    No need to FTP.

    Thanks, Bryan

  17. thedentalwarrior
    Member
    Posted 2 years ago #

    If I do all that, you are SURE I'll retain the views counts? Where (which folder) is that data stored?

    Thanks!

  18. echiomega
    Member
    Posted 2 years ago #

    There's a upload function in plugins area? Didn't know that. Well it should work, just go to your plugin area and click add new, then click upload. Now activate your plugin and it'll work.

    Also none of the data are stored within your files, it's stored in your SQL database.

  19. thedentalwarrior
    Member
    Posted 2 years ago #

    No. I'm using the FTP uploader provided by GoDaddy.

    I should be able to take it from here. I just wanted to make sure I didn't lose my views counts by reverting to the older version.

    Thanks for your help!

  20. thedentalwarrior
    Member
    Posted 2 years ago #

    I did it Bryan's way. Worked GREAT! Thanks SO much. Phew! Happy boy. ;)

  21. Héctor Cabrera
    Member
    Plugin Author

    Posted 2 years ago #

    Hi everyone,

    Please update to version 2.2.1 as it fixes the problem with the All-time setting!

  22. mclausi
    Member
    Posted 2 years ago #

    Now work. Thank you! :-)

  23. SilverHawk77
    Member
    Posted 2 years ago #

    The fix worked for me, BUT I lost any tracking of hits on WordPress PAGES. Is there any way to bring back that function? I had to downgrade again... :(

  24. Héctor Cabrera
    Member
    Plugin Author

    Posted 2 years ago #

    Hey SilverHawk,

    Just tested and pages are being listed for me. Can you please share a screenshot of your current settings? Also, this should be on a new thread since its unrelated to the OP.

  25. Héctor Cabrera
    Member
    Plugin Author

    Posted 2 years ago #

    @Bryan Hadaway: the plugin is multi-widget capable ;)

  26. Bryan Hadaway
    Member
    Posted 2 years ago #

    Aah, good to know.

    Thanks, Bryan

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