Viewing 15 replies - 1 through 15 (of 23 total)
  • Thread Starter kg4izp

    (@kg4izp)

    I reinstalled Version 2.15.5 and everything is working again. I am using the genesis 1.8 framework.

    Plugin Author mdempfle

    (@mdempfle)

    Which WordPress version do you use?
    And where is the uploader displayed?

    Please give me as much information as possible.

    I just tested with a fresh wordpress 3.3.1 installation and the version 2.16 from the download.

    Michael

    Plugin Author mdempfle

    (@mdempfle)

    Have you tried without the genesis framework?

    And with a reinstall of 2.16? Maybe some files where not copied properly.

    I just tried with a default installation of genisis 1.8 as well and had no problems.

    Thread Starter kg4izp

    (@kg4izp)

    I will have to work through all the plugins online to see what is broken. Please mark resolved. Right now I dont have the time to see what no longer works on the new version, it works on other sites, but I can not take the client site down to solve the problem at this time. The older version will work for now.

    Plugin Author mdempfle

    (@mdempfle)

    Can you only give me the wordpress version and where exactly was the blank screen? Where you using WFU in the site?

    I had this too.
    I’m V3.3.1 WP and was on WPFU 2.15.5

    Updated a bunch of plugins and it killed my homepage in the same way (blank). Renamed the plugin folder and it came back to life.

    Re-uploaded v2.15.5 (yay for backups) and it all runs normally again.

    Is there a debugging/logging tool available?
    I’m happy to re-do the update to break my site then send the log to you.

    CW

    Plugin Author mdempfle

    (@mdempfle)

    Do you have access to your server log?

    This seems like a fatal error that should be reported there.
    On apache this is error.log

    Maybe on the server that have the problems is a basedir restriction which does not allow to include files from upper folders.

    If you have a test install on this server it would be great to be able to debug there. And a phpinfo to see which settings are enabled on your server.

    You can also contact me on the directly in the TinyWebGallery forum. There you can also send me a pm.

    Best, Michael

    Plugin Author mdempfle

    (@mdempfle)

    What can also be helpful is to set Display Errors to on. But I don’t know if you can do this.

    Some server s allow to do this with e.g. a .htaccess file.

    Plugin Author mdempfle

    (@mdempfle)

    Can you please provide me with the error log?

    Best, Michael

    Hi
    Will have a look on Wednesday (day off)
    Need to sleep now tho….

    CW

    Plugin Author mdempfle

    (@mdempfle)

    Thanks

    Sent via PM on the TFU forum

    FYI – The display on error was set to on, although the screen was blank.
    Have now set it to off πŸ™‚

    After the update, it was ok until I cleared the WPMinifi Cache and WP Supercache – then it failed to display pages.

    I hope that’s useful?
    CW

    Plugin Author mdempfle

    (@mdempfle)

    Can you please tell me the link to WPMinifi.
    When I search for it I don’t get a unique hit.

    Thanks.

    Plugin Author mdempfle

    (@mdempfle)

    It seems to be super cache that causes the problem. I’ll try to find out why…

    Thread Starter kg4izp

    (@kg4izp)

    I am running w3 total cache 0.9.2.4 under the genesis framework and have not been able also to still use the software due to blank pages.

Viewing 15 replies - 1 through 15 (of 23 total)
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