WordPress.org

1. jamespro
   Member
   Posted 1 year ago #

   Version: It first occurred with 3.3.4.2 or whatever was the most recent before this last upgrade. -- I saw the problem, thought upgrading might fix it. Didn't. So now the version is 3.3.4.3

   #1) Did not have permission to view it & Log didn't show up as an admin menu option.

   I did most of the regular stuff
   - yes i am logged in as admin
   - upgraded
   - deactivated and reactivated
   - got Capabilities manager, unchecked and checked
   - I also tried other roles, to set the permissions for those but no good.

   Finally I edited line 162 of wp-download-monitor.php so it would show the Log submenu link no matter what.

   (Removed if (get_option('wp_dlm_log_downloads')=='yes') )

   So that's problem #1.

   #2 Now I can see the log page. It stopped logging 2 weeks ago (July 9 2010). There are only 9 logged, all from us internally testing. So once upon a time it was working. We are positive there have been downloads since.

   I also looked in the database, and the records there are the same ones that show up on the Log page.

   ** I don't want to delete all the way, because it was time-consuming to set it all up **

   - Was there a change that happened around July 9?

   - I can't see why it would just stop logging.

   Anyway, need a fix. Client is N.O.T. happy.

   Thanks!

   It logged for a

   http://wordpress.org/extend/plugins/download-monitor/

2. jamespro
   Member
   Posted 1 year ago #

   I just noticed that the NUMBER of downloads DOES update, on the "Edit Downloads" page.

   But not showing which user and when, under Download Logs.

   I tried disabling other plugins, but no luck.

3. jamespro
   Member
   Posted 1 year ago #

   AHA!

   I had Log Timeout set at the default of 0, because I want to track everything.

   But when I changed it to "1"--it started logging the user!

   So does this mean if someone downloads more than one item within one minute, only the first is recorded?

   What if they download 3 different things within that one minute?

   ==============

   Update:

   * If user clicks the same download within the timeout, only one is recorded in the statistics-Edit Downloads page and only one in the Download Logs page

   * If user clicks different downloads within the timeout period, each download is counted, once per download.

4. Mike
   Member
   Posted 1 year ago #

   Update is correct. It should log once in the timeout interval for each download.

   If, as you claim, 0 is causing nothing to be logged then that is an error I must address.

Topic Closed

This topic has been closed to new replies.