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WordPress CSV Importer
[Plugin: WordPress CSV Importer] Troubleshooting Begins Here (2 posts)

  1. WebTechGlobal
    Member
    Plugin Author

    Posted 2 years ago #

    Hi WordPress CSV Importer User,

    Thank you for visiting the WordPress CSV Importer forum. Please read this post before seeking support on any trouble you experience.

    • Test the plugin in a fresh installation of WordPress, with no other plugins and a theme that comes with WordPress. Based on the outcome you can establish if your live blog has something different about it that could be causing the problem or not.
    • Search this forum for existing discussions. Taking part in existing troubleshooting with others will lead to a solution quicker.
    • Development is on going for a question & answers system and a ticket system. Aiming to launch it before 2013 at http://www.wordpresscsvimporter.com. Users of the full/paid edition should check the status of those services before using this forum.
    • If no existing solutions exist. Please write out a bug report in the format laid out below. The plugin also has a contact form which will aid users in providing the information developers require for an effective response.

    Possible Bug or General Help Request

    WordPress Version Live Blog:
    Wordpress Version Test Blog:
    Wordpress CSV Importer Version:

    Explain what you are doing to achieve your desired result or trigger a fault...

    Explain what you thought the would do in response to your actions and why it is different from what you need...

    Please provide screen-shots, a video and/or CSV files in use. Where applicable you may want to show your project database table and dumps of plugin settings data...

    http://wordpress.org/extend/plugins/wordpress-csv-importer/

  2. Zara Walsh
    Member
    Plugin Author

    Posted 2 years ago #

    We should a make video going through this and show some of the tools that can be used. Especially when more are added.

    Might be best to create the video nearer the end of year though and get as many tools for troubleshooting in the plugin as we can.

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