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WordPress Backup to Dropbox
[resolved] Error message: "The backup is having trouble uploading fi (6 posts)

  1. ShellSow
    Member
    Posted 2 years ago #

    Hi there,
    The backup seemed to work fine and lots of files appear in my dropbox, however it doesn't seem to have finished and the history page brings up the following error:

    "Exception - The backup is having trouble uploading files to Dropbox, it has failed 10 times and is aborting the backup."

    I've done it 3 times now and it stops at the same error. You help would be much appreciated!
    Thanks

    http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/

  2. Michael De Wildt
    Member
    Plugin Author

    Posted 2 years ago #

    Gday mate,

    Do any files make it to Dropbox?

    Cheers,
    Mikey

  3. ShellSow
    Member
    Posted 2 years ago #

    Hi Mikey,

    Yep heaps of files make it to drop box. It seems to be getting stuck on image files?

    The History looks like this:

    Backup error on 2012-05-13 at 22:40:05: Exception - The backup is having trouble uploading files to Dropbox, it has failed 10 times and is aborting the backup.
    Backup warning on 2012-05-13 at 22:40:05: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/2011/10/baby frontdeep etched-38x38.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:57: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/thank you 500.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:50: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/baby frontdeep etched.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:44: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/thumbnails/thank you 500.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:38: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/thumbnails/baby frontdeep etched.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:33: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/thumbnails/baby frontx500.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:27: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/thumbnails/basil2 transparent background.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:21: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/baby frontx500.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:14: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/product_images/basil2 transparent background.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:39:04: There was an error uploading '/home/sownsow/public_html/wp-content/uploads/wpsc/category_images/sun_basil_chilli copy.jpg' to Dropbox
    Backup warning on 2012-05-13 at 22:38:50: There was an error uploading '/home/sownsow/public_html/wp-content/plugins/wp-e-commerce/wpsc-core/js/swfupload/SWFObject License.txt' to Dropbox
    Backup started on 2012-05-13 at 22:37:16

  4. Michael De Wildt
    Member
    Plugin Author

    Posted 2 years ago #

    It looks like the spaces in the image file names are causing issues with Dropbox. They should be supported. I will fix the issue ASAP.

    Thank you for taking the time to post your issue. :-)

  5. Michael De Wildt
    Member
    Plugin Author

    Posted 2 years ago #

    Gday,

    I have fixed this issue. Please delete and reinstall your plugin.

    Cheers,
    Mikey

  6. ShellSow
    Member
    Posted 2 years ago #

    Thanks Mikey,

    Done and backup completed! Many thanks for your prompt help.

    Cheers

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