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WordPress Backup to Dropbox
[resolved] Authorized by Dropbox api but thinks it failed (18 posts)

  1. 36pix
    Member
    Posted 2 years ago #

    Very frustrating experience so far. Plugin asks to authorize on dropbox.com which happens successfully. Then when I come back to the site and click continue it fails and wants to authorize again.

    http://wordpress.org/extend/plugins/wordpress-backup-to-dropbox/

  2. Michael De Wildt
    Member
    Plugin Author

    Posted 2 years ago #

    Gday 36pix,

    I have not heard of anyone with this issue so far.

    When you compete the authorisation can you please check that it is in your app list within dropbox (https://www.dropbox.com/account#applications) before returning the the plugin interface?

    Cheers,
    Mikey

  3. alexneuman
    Member
    Posted 2 years ago #

    Same problem as here, which was 2 months ago.

    I logged onto the app list in dropbox and no, the app is not on the list.

  4. jasonvincik
    Member
    Posted 2 years ago #

    I'm having the same issue. Drop box reports Success, while the plugin on WordPress reports "There was an error authorizing the plugin with your Dropbox account. Please try again." It is an endless loop. Has there been resolve on this issue?

  5. Michael De Wildt
    Member
    Plugin Author

    Posted 2 years ago #

    Gday guys,

    I have been given access to a blog that has this issue and will investigate it over the coming days.

    Cheers,
    Mikey

  6. alexneuman
    Member
    Posted 2 years ago #

    I'll gladly give you access to mine if it helps.

  7. Michael De Wildt
    Member
    Plugin Author

    Posted 2 years ago #

    Hey alex,

    Can you please email me your details so I can investigate this issue.

    Cheers,
    Mikey

  8. Gene
    Member
    Posted 2 years ago #

    Hi Mikey, any luck with this issue? I'm having the same problem with my multisite install. Dropbox says success when authorizing but it's not listed in my apps. I also get this error in WP dashboard: There was an error authorizing the plugin with your Dropbox account. Please try again.

    Thanks!

  9. tonyWinstead
    Member
    Posted 1 year ago #

    Has there been any resolution to this issue?

  10. alexneuman
    Member
    Posted 1 year ago #

    Not to my knowledge. I haven't set aside the time to give Mikey my website's credentials.

  11. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    I have made some changes to avoid this issue in the latest release.

    Please let me know if its still a problem.

  12. Roman
    Member
    Posted 1 year ago #

    Same problem on multisite!

    I have got two wordpress websites on the one server.
    Standard single wordpress - plugin work fine
    On the wordpress multisite same issue.

  13. Roman
    Member
    Posted 1 year ago #

    duplicate

  14. KristenSRTS
    Member
    Posted 1 year ago #

    Hi - I'm having this problem too! I was using this plugin previously and it was great. Now, we're running a new version of our site, and trying to use the plugin gets me into the endless loop described above. When I first click "authorize," I get a DNS lookup failed page, which leads me to the authorization page if I reload it. Then I get a Dropbox page saying it was successful, but the app doesn't show up in "my apps" in Dropbox and the plugin says there was an error.

    Any suggestions? I deleted the plugin and re-downloaded and installed it, but that didn't help.

  15. neverdietagainuk
    Member
    Posted 1 year ago #

    Me too. :(
    http://www.neverdietagain.co.uk
    Happy to provide access if it helps.
    Angela

  16. KristenSRTS
    Member
    Posted 1 year ago #

    Hi - I just wanted to add that I had this problem in Chrome, but I got it to authorize when I tried it in Firefox.

  17. neverdietagainuk
    Member
    Posted 1 year ago #

    Hi Kristen,

    That did it! Obviously a glitch with chrome. Thank you so much. Easiest fix for a problem yet!

    Ang

  18. Michael De Wildt
    Member
    Plugin Author

    Posted 1 year ago #

    If you are using Crome please make sure its up-to-date, then clear all your cookies and reboot the browser.

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