Recently we've discovered a problem responding to tickets.
When we respond via comments in the browser we get this message:
"Invalid address: You must provide at least one recipient email address.
Warning: Cannot modify header information - headers already sent by (output started at /home/transmut/public_html/support/wp-includes/class-phpmailer.php:464) in /home/transmut/public_html/support/wp-comments-post.php on line 95
Warning: Cannot modify header information - headers already sent by (output started at /home/transmut/public_html/support/wp-includes/class-phpmailer.php:464) in /home/transmut/public_html/support/wp-comments-post.php on line 96
Warning: Cannot modify header information - headers already sent by (output started at /home/transmut/public_html/support/wp-includes/class-phpmailer.php:464) in /home/transmut/public_html/support/wp-comments-post.php on line 97
Warning: Cannot modify header information - headers already sent by (output started at /home/transmut/public_html/support/wp-includes/class-phpmailer.php:464) in /home/transmut/public_html/support/wp-includes/pluggable.php on line 934"
and when we attempt to re-enter the reply we're told we've already replied and the previous reply finally displays.
the client who submits the ticket never receives the reply.
What am I doning incorrectly?