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[resolved] Not pulling comments from Facebook (20 posts)

  1. jb317
    Member
    Posted 3 years ago #

    My wordbooker seems to be pushing comments made on my blog to facebook. However, it does not seem to be pulling the comments made on FB to my blog. I know that comments are only pulled about every hour, and I even waited for the "next fetch" time to run out. Ideas?

  2. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    Was comment handling enabled for each of the posts when they were first made. If not then comments wont be pulled.

    Also check that they've not ended up in the moderation queue or the spam list.

    Comment handling in V1 is problematical so its being re-written totally for V2.

  3. jb317
    Member
    Posted 3 years ago #

    Was comment handling enabled for each of the posts when they were first made.

    Yes. I turned it on and then made a test post. It was sent to FB fine. I commented on the blog and that got sent to FB fine. I then commented on FB, waited for the "next fetch" to run, but it didn't come to WP. Checked Akismet, not in there. Checked comments, not in there.

  4. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    Well you can try turning on the diagnostics.

    Were they posts to a Fan wall? If so then comments wont pull back

  5. jblackhall
    Member
    Posted 3 years ago #

    I'm also having this problem, so I'm subscribing here. I turned on the "Advanced Post diagnostics," and I will try publishing another post later today. Publishing to my FB Wall works fine. It just doesn't seem to pull any comments back to my blog. I have publishing comments from my blog to FB disabled, so I can't speak to that. I'll let you know what I find. Let me know if there's more information that would be helpful.

  6. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    Make sure the the "Fetch Comments" is set on the main Wordbooker options panel.

    It might do odd things only doing one way comment handling...

  7. jblackhall
    Member
    Posted 3 years ago #

    Does this help at all? This is after turning on Advanced Post diagnostics without publishing anything new.

    2011-03-26 15:58:54 Cache Refresh Commence ( 2 )
    2011-03-26 15:58:54 Cache Refresh for ( jonathan )
    2011-03-26 15:58:54 Cache processing for user : ( jonathan )
    2011-03-26 15:58:54 Getting Permisions for : ( jonathan )
    2011-03-26 15:58:54 User has permssion : publish_stream ( )
    2011-03-26 15:58:54 User has permssion : status_update ( )
    2011-03-26 15:58:54 User has permssion : read_stream ( )
    2011-03-26 15:58:54 User has permssion : create_note ( )
    2011-03-26 15:58:55 Checking permissions for page : ( 162634253789687 )
    2011-03-26 15:58:55 No permissions needed for page : ( 162634253789687 )
    2011-03-26 15:58:55 Additional Permissions needed : ( 0 )
    2011-03-26 15:58:55 Getting Status for : ( 1034633365 )
    2011-03-26 15:58:57 Page info for page ID 162634253789687 ( Blackhall Family Sites )
    2011-03-26 15:58:57 Setting name as : ( Jonathan Blackhall )
    2011-03-26 15:58:57 Setting status as : ( Anyone else not getting updates from Twitter onto Facebook after updating to t
    2011-03-26 15:58:57 Setting URL as : ( http://www.facebook.com/jonathan.blackhall )
    2011-03-26 15:58:57 Cache Refresh Complete for user ( 1034633365 )
    2011-03-26 15:58:57 Batch Cache Refresh completed ( )
    2011-03-26 15:58:57 Processing comment data for user ( 2 )
    2011-03-26 15:58:57 Checking to see if we have any posts to check for comment ( )
    2011-03-26 15:58:57 Number of posts to check for comments : ( 2 )
    2011-03-26 15:58:57 Incoming Comment count for Post 1034633365_1824677370080 ( 5 )
    2011-03-26 15:58:57 Comment found from ( Jonathan Blackhall )
    2011-03-26 15:58:57 Posting comment to blog ( )

  8. jblackhall
    Member
    Posted 3 years ago #

    Sorry I didn't see your last post before I pasted the diagnostics. I have "Import Comments from Facebook for Wordbook Posts: ( Next Scheduled fetch is in : 42 minute(s) )" checked under "Blog Level Customisation" under Settings -> Wordbooker. Is there something else I should check?

  9. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    OK that shows it posted it to your blog. Its probably going to be in your moderation queue.

  10. jblackhall
    Member
    Posted 3 years ago #

    You mean under Comments -> Spam or Comments -> Moderation? No, the missing comments are not under either of those.

  11. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    Can you see them in the database, in the comments table?

  12. jblackhall
    Member
    Posted 3 years ago #

    No, they're not there either that I could find.

  13. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    Have you got an anti-spam plugin installed? If so try setting the Auto Approve comments option in Wordbooker

  14. jblackhall
    Member
    Posted 3 years ago #

    I have Akismet installed, but the comments are not showing up among the ones Akismet has marked as Spam. Still I'll try that.

  15. jblackhall
    Member
    Posted 3 years ago #

    that worked.

  16. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    Good ;-)

  17. LCK
    Member
    Posted 3 years ago #

    Hi Steve,

    I have not been able to ascertain in this thread if the cross-posting for comments works on a Page or if that feature is only available on my personal wall. None of my comments are cross posting but I believe I have everything directed to a FB Page only.

    Thank you in advance.

  18. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    Comments dont get pulled from pages in V1 - I added page support after I'd added comment handling and page comments need to be handled differently and my code couldn't easily be changed to support that.

    However V2 will handle comments from pages and groups as well as from personal walls.

  19. damnidunno
    Member
    Posted 3 years ago #

    it doesnt seem to be pulling comments from facebook to my blog lately. worked last week.

    i have all the options above enabled, but it doesnt doesnt import the comments.

    nothing in spam queue.

    everything else seems to be working fine.

    Diagnostic Messages

    Timestamp Post Diagnostic Message Diagnostic Data
    2011-06-11 16:46:28 This looks like a new post ( publish )
    2011-06-11 16:46:28 Jolly-o-Time in minecraft Commence Publish ( )
    2011-06-11 16:46:28 Post Titled : ( Jolly-o-Time in minecraft )
    2011-06-11 16:46:33 Publish to Personal wall result : ( 570345186_10150654006130187 )
    2011-06-11 16:46:33 Jolly-o-Time in minecraft Publish complete ( )

  20. Steve
    Member
    Plugin Author

    Posted 3 years ago #

    That's a post trace.

    You need to turn on advanced diagnostics and let it do a comment fetch cycle and see what it produces.

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