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1. owcv
   Member
   Posted 10 months ago #
   

   Since I upgraded to the new version, the star rating in the comments form isn't working anymore. I can't even see it. I tried to deactivate an activate the feature in the woo backend, but no effect.

   How can I change that to get it back working?

   http://wordpress.org/extend/plugins/woocommerce/

2. mikejolley
   Member
   Plugin Author
   Posted 9 months ago #
   

   Theme/JS error it sounds like.

   use your browser's inspector and view the error console.

3. Rebtl
   Member
   Posted 9 months ago #
   

   Mike,

   The exact same thing is happening to my site. The stars do not display at all, though they are there in the page source.

   To make it worse: The Star Ratings of a review cannot be edited anywhere in WP / Woocommerce that I can find. So everybody who leaves a review is leaving 1 Star (the default) and destroying any ratings that are tracked this way (like Google Rich Snippets).

   What can we do to get this fixed?

4. owcv
   Member
   Posted 8 months ago #
   

   This is what I find in my error console:

   TypeError: $("#comments").find("#comments-title")[0] is undefined

   var cpt = $('#comments').find('#comments-title')[0].nodeName;

   and btw. I can't find the star ratings in the output code of a single product site.

5. charles2359
   Member
   Posted 6 months ago #
   

   Has anyone found a fix for this? I am having the same problem?

6. rene66
   Member
   Posted 5 months ago #
   

   maybe try this:
   settings, permalink and then just hit the save button.

   I read it here, since i have the same problem.. I cnt figure out how to activate the star rating.. Maybe you can help me..;-)

   http://wordpress.org/extend/plugins/woocommerce/installation/

7. rene66
   Member
   Posted 5 months ago #
   

   Already figure it out.
   It's working for me with the update.
   Just try the above solution.

   Goodluck.!

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