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[resolved] some blank admin pages after moving to remote server (6 posts)

  1. Fee
    Member
    Posted 2 years ago #

    Hello,
    I set up Woocommerce on my local server and moved everything to my remote server yesterday. Some of the admin pages show a blank screen, seems to be all edit.php and post-new.php pages:

    WordPress:
    - posts: .../wp-admin/edit.php
    - add post: .../wp-admin/post-new.php
    - pages: .../wp-admin/edit.php?post_type=page
    - add page: .../wp-admin/post-new.php?post_type=page

    Woocommerce:
    - settings tax tab after saving (but the saved values themselves are updated correctly): .../wp-admin/admin.php?page=woocommerce&tab=tax&saved=true
    - orders: .../wp-admin/edit.php?post_type=shop_order
    - coupons: .../wp-admin/edit.php?post_type=shop_coupon

    Products:
    - Products: .../wp-admin/edit.php?post_type=product
    - Add product: .../wp-admin/post-new.php?post_type=product
    - product categories: .../wp-admin/edit-tags.php?taxonomy=product_cat&post_type=product

    this affects only the main site of my multisite install, where I already set up all products and tested orders locally. I have two subsites with shops, too. On these sites I set up woocommerce but without products, here everything works fine.

    Woocommerce 1.5.8
    Wordpress 3.4 multisite
    all other plugins deactivated or even deleted
    switched to twenty eleven theme
    WP Debug shows nothing
    Buttons clicked, didn't help: Empty product cache, reset cababilities

    I did several WPMU local installs before and moved them successfully to a remote server, but not with woocommerce before. I use to do a search and replace in the sql dump for the domain name and server path. After importing the sql dump I go with a search query through the database and adjust manually the numbers where the domain name is included inside of serialized data.
    Could it be something with the domain name?

    Are there any specific data in the database that could block and that I can delete?

    Thanks for any ideas in advance,
    Fée

    http://wordpress.org/extend/plugins/woocommerce/

  2. Fee
    Member
    Posted 2 years ago #

    ok, I tried different things the last two days.
    I bought the CSV Import Suite, did a complete fresh install and tried importing the products. This does not solve the problem.

    But I figured one thing out: I'm on a German install. Setting sites and network back to English language brings back all admin pages mentioned above - except one: the products page is still blank.

    I activated the debug log, there are two errors:

    - PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 47 bytes) in /.../wp-includes/meta.php on line 571
    As mentioned on the CSV Import Suite Doc I set up the memory limit ans the time out, but it didn't solve the problem.

    This WordPress error wasn't there before 3.4, I think, but is not woocommerce specific (also appears with woocommerce deactivated):
    - PHP Notice: ob_end_flush() [ref.outcontrol]: failed to delete buffer zlib output compression in /.../wp-includes/functions.php on line 2571

    Now I've an user account on woothemes and found other forum threads that may belong to the same problem. I'll open a new thread there now.

  3. mikejolley
    Member
    Plugin Author

    Posted 2 years ago #

    You can increase memory with this: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Increase it from the default 32 to 64 or 96.

  4. Fee
    Member
    Posted 2 years ago #

    Hi Mike,
    thanks for your answer.
    I already increased it but had a talk to my hoster yesterday. Increasing is not possible by this shared server settings. I'll have to move to a single server.
    In my case this is what I wanted to do for a long time, so now it's the time.

    But important for you:
    I was irritated by the woocommerce system stats, where it put out my Wp-config setted memory size instead of the real server allowed memory size. That's confusing.
    As more people are confronted with this problem, I think it would be the best, when you change or add the real memory size in the system stats. If the real one differs from the wp-config setted one, then it would be perfect if you put a message there in red that the wp-config memory size failed.

  5. mikejolley
    Member
    Plugin Author

    Posted 2 years ago #

    The wp-config size is just (if not more) important - WP will always restrict it to 32mb regardless of your server's setting.

  6. Fee
    Member
    Posted 2 years ago #

    I understand. But if memory size ist 32MB by server setting, too, it's irritating because you think that you increased your memory size successfully, but in fact it is not, if it is not allowed on this server.

    What I don't understand:
    - Why does woocommerce need so much more memory size, if it does not run in English but in another language?
    - Why does woocommerce (in English) need so much memory size only on the admin products page?

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