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WooCommerce - excelling eCommerce
Please read before posting :) (37 posts)

  1. mikejolley
    Member
    Plugin Author

    Posted 1 year ago #

    Documentation

    The full user guide and API Docs can be viewed here.

    Bug Reports and contributions

    Don't post bug reports here - use the issue tracker on GitHub: https://github.com/woothemes/woocommerce/issues

    Feature Requests

    Feature requests should be posted on the ideas board here.

    Support

    If you do need support, before posting check the WooCommerce > System Status page. This can often reveal errors which you may not know about.

    We'll occasionally stop by here, but your much more likely to get support via support.woothemes.com

    And remember..

    WooCommerce is open source so any support is welcome from the community :) Be it spreading the word, contributing to core, or just helping other users; your support is much appreciated.

    Please remember to rate WooCommerce if you like it, and also click the 'works' button on the plugin page to report WC working with your versions.

    And if you do click the 'broken' button let us know why its broken so we can help you and others.

    Thanks and I hope you enjoy working with WooCommerce!

    http://wordpress.org/extend/plugins/woocommerce/

  2. pdoss
    Member
    Posted 1 year ago #

    Your support page is gone...

    I have a question: Why doesn't the "search" query variations? Here's the site I'm working on: http://mariviafragrancebar.com/

    There are hundreds of fragrances that are "variations", so if you search for a particular fragrance, say "True Religion" it doesn't come up in the search...this makes the search useless...what do you suggest I do, other than create a "product" for each individual scent?

  3. bodyman2
    Member
    Posted 1 year ago #

    Ho Do I post a question on this forum please

    I keep getting an error message on my checkout in wootique that says

    'invalid merchant configuration

    how do i resolve this please

    danny

  4. scruffy1
    Member
    Posted 1 year ago #

    we all prefer this type of support forum, whilst your support is fab often a question will have been answered here in the past, thus you are making more work for yourself by asking us to submit it via your website

  5. dColumbus
    Member
    Posted 1 year ago #

    You support link does not work and I've been really needing some assistance ... it's been like that for quite a while.

  6. Thomas Morley
    Member
    Posted 1 year ago #

    I just cant get wooecommerce to work in genisis themes

    I need help please

  7. scruffy1
    Member
    Posted 1 year ago #

    it would be better for customer relations and possible plugin sales if you visited the forum more frequently, if people lose interest they will dump the software soon , good business involves more interaction with customers !

  8. WillieO
    Member
    Posted 1 year ago #

    Thomas,
    Genesis has its own forum for support which is very good. ( There's a sales clue here Woocommerce guys).
    Here's a link to the Genesis connect plugin.

  9. johnnyb@marcallabs.co.uk
    Member
    Posted 1 year ago #

    I would like to add a specific email address to each item which gets emailed when a purchase is made. This email address will be mailed in addition to the address set up in the WC config pages.

    Is this possible ?

  10. Dalla Santa
    Member
    Posted 1 year ago #

    hi,
    how to get the attributes radio button?
    and not in the dropdown menu.
    is this possible?
    ps: I am French and my English is not perfect. :-(

  11. peanut737
    Member
    Posted 1 year ago #

    Add to cart button not showing up when selecting "Variable Product.

    http://evieevan.com/shop/mini-travel-cleanser/

  12. mclordgt
    Member
    Posted 1 year ago #

    hi need help if anyone can please...

    my issue is that the add to cart button doesn't appear when i select variations.

    i have 3 variations,
    what happens is that i can select the first two variations but when it comes to selecting the third variations it just resets or clears out the first two variations and doesn't show the add to cart button...

    http://zimmah.principaldesigns.com.au/shop/devil-and-the-deep/

    Thanks in advance!

  13. harshasbc
    Member
    Posted 1 year ago #

    HI

    basically we are selling mp3 file in zip mode

    problem is
    1. if upload in woocommerce uploads folder after buy buyer get 404 error mesaage
    2. if give different url download working

    Please solve

    http://www.haridasachandrika.com

  14. wpShoppingCartReviews.com
    Member
    Posted 1 year ago #

    Is there a way to search this support forum? There are thirty some-odd pages of issues now....

  15. johanlm
    Member
    Posted 1 year ago #

    I second wpShoppingCartReviews.com's question. I have a lot of questions/thoughts, but I do not want to post about subjects explained X amount of times allready. I also do not want to click though all pages to try to find something that might not even be there.

    Please consider putting up a searchable forum on your homesite: http://www.woothemes.com/woocommerce/
    with something like http://bbpress.org/

  16. wpdigitaldesigns
    Member
    Posted 1 year ago #

    Hi There can't seem to find where to post my problems so can I ask it here please?

    How do you increase the number of products to show on the shop page as it is limiting me to 5 products on the page and putting the remain on another page ?

    Many Thanks

    Will

  17. ajvjr17
    Member
    Posted 1 year ago #

    Please Help,

    I have a product "Body Oils", which is sold in 1/4oz, 1/2oz and 3/4oz variations. I want to be able to list the product and the different variation on a single product/page post.

    http://peacechouli.com/shop/body-oils-patchouli/

    Example:
    Body Oil - Patchouli
    Qty - 1/4oz - $5.00 add to cart
    Qty - 1/2oz - $10.00 add to cart
    Qty - 3/4oz - $15.00 add to cart

    I'm using the Free Woo Commerce plugin, can this be done in free version? Played around with "attribute" settings with no luck.

    If I need to buy an API that's fine but which one do I buy?

  18. KarenBurton
    Member
    Posted 1 year ago #

    Anytime I try to submit a review I get this error message: You have taken too long. Please go back and refresh the page. - using genesis 1.82 and the bee crafty theme.

    site http://www.amandastastytreats.com

  19. Ashlan
    Member
    Posted 1 year ago #

    Fresh install error: the following time-out / no data:
    > My Account
    > Check-out (when item in cart only)

    I see these are common errors, but I haven't found a solid solution? Any help would be greatly appreciated.

    Otherwise, this plug-in looks fantastic, and will (when operation) be absolutely perfect for my site!

    thanks kindly.
    http://www.scribblegraph.me

  20. John Dunigan
    Member
    Posted 1 year ago #

    I am trying to make it possible to have customers download videos through woo commerce, and I can't figure out how to do so. Any hints out there?
    http://www.johndunigangolf.com

    I have not set up the woocommerce extension yet, but will do so. Trying to get set up first.

    Thanks!

    John

  21. dax702
    Member
    Posted 1 year ago #


  22. alistairmckenzie
    Member
    Posted 1 year ago #

    I Have a product (A BED) which comes in 6 different sizes you can have 5 different bases, 11 different colours and 3 different firmnesses abviousley this will create hundreds of different variations only the sizes and number of draws in the base will alter price how is best to go about this is it all variations or is it a group product any help will stop me pulling my hair out many thanks in advance - Alistair

  23. dmodegirl
    Member
    Posted 1 year ago #

    Is it possible for the product pages to show up as blog posts? If so how? I've been trying to figure this out for a client for a couple of days now. Thanks!

  24. ntsolutions
    Member
    Posted 1 year ago #

  25. Imaker71
    Member
    Posted 1 year ago #

    Can I set up woo in advance and then replace my current cart? I'm posting this here as there does not seem to any other place.
    Thanks in advance.

  26. ntsolutions
    Member
    Posted 1 year ago #

    Imaker71 -- I'm sure you can as long as your server can handle 2 carts at the same time. What cart are you using now? If your current cart is not in wordpress make sure you setup a different database.

  27. mikejolley
    Member
    Plugin Author

    Posted 1 year ago #

    @Imaker71 don't install 2 on the same install. Make a second, development, install and set up there THEN migrate the content once your happy with content + theme.

  28. Imaker71
    Member
    Posted 1 year ago #

    @mikejolley Thanks for the feedback. Have you ever used DesktopServer for creating a local development site?

  29. harshasbc
    Member
    Posted 1 year ago #

    Hi

    from today i facing issue in shop page

    http://www.madhwakart.com/product-category/vyasaramadhwa/

    catogary not showing right side

    what wrong in site

    Please help me

  30. yitwail
    Member
    Posted 1 year ago #

    I just wanted to say I'm disappointed that the woocommerce cart widget does not work when WP Super Cache is activated, even with the "Late init" setting, which is a last resort, because it makes the cache plugin almost useless. The WP E-commerce cart, to give an example, works perfectly in pages cached by Super Cache, by using an ajax call to update the widget whenever a page is displayed. Why can't woocommerce do this? I will go ahead and submit a feature request in the "ideas board" but I think this feature has already been requested. As things stand, this is a show stopper for me. I'm not willing to sacrifice site speed to accomodate the cart widget.

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