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[resolved] [Plugin: WooCommerce] Check out Not worknig (81 posts)

  1. lasanmuditha
    Member
    Posted 2 years ago #

    HI
    I installed the plugin and develop the e store . I selected the paypal as my default payment gateway and entered the paypal email address as well But when i click the checkout, check out page open with blank. how can i fix this and connect to my payment gate way.your help is very much appreciated,
    thanks in advance

    http://wordpress.org/extend/plugins/woocommerce/

  2. mikejolley
    Member
    Plugin Author

    Posted 2 years ago #

    Check your pages are set up correctly in Woocommerce > Pages. You may also need to turn off force ssl on Woocommerce > settings.

  3. andreasdedanaan
    Member
    Posted 2 years ago #

    I'm having the same issue. My Checkout page is blank. The pages seem to be set up correctly, and Force SSL is unchecked. I'm wondering if there's additional some setup I need to do in my PayPal account. Is my PayPal email really the only thing I need to enter into the WooCommerce settings?

    Thanks.

  4. andreasdedanaan
    Member
    Posted 2 years ago #

    Got it.

    Mikejolley, I found your post in the WooCommerce forum that mentioned how the pages should actually be set up — with a shortcode on each page. First I've noticed that mentioned anywhere. The shortcode for each page is listed on the setup page for WooCommerce.

    For whatever reason, the shortcode for my checkout page was not there when I checked. I inserted it, and now everything works fine. Just wanted to post that here because as a newbie, this was not something I thought to check.

    Thanks!

  5. sixfive.creative
    Member
    Posted 2 years ago #

    I am having a similar issue ... except all my short codes are there

    http://www.bassegg.com/?page_id=12

    Even with all info entered the spinning wheel for the checkout part just keeps spinning and never becomes live.

  6. mmediadesign
    Member
    Posted 2 years ago #

    i have a site which works fine but when i go on to the checkout it loads and then i fill in all the info and then click place order and it just has the little loading circle and i have left it running over night but no luck and i cant find any one else with the same issue as me. please help me

    it is on a test server ATM.

    http://www.mmdcanvasart.mmdwebdesign.co.uk

    please help me

  7. gabemott
    Member
    Posted 2 years ago #

    My checkout page is not working-- all I get is the page with no content and a the shortcode shows up:
    Checkout
    [EDIT]
    [shoppingcart]

    But doesn't do anything.
    @sixfive.creative it looks like you figured it out.
    http://www.bassegg.com/?page_id=12

    I'm guessing I didn't fill out something in the settings but I can't tell what it is as everything else is working.

  8. gabemott
    Member
    Posted 2 years ago #

    Think I might have it. I have no idea why but the shortcode on my "checkout" page was automatically set as [shoppingcart]. I deleted it, changed it to [woocommerce_checkout] by using the dropdown icon for woo.

  9. tongny
    Member
    Posted 2 years ago #

    Me too, here are the problem in wc debug:
    Cart Page Page does not contain the shortcode: [woocommerce_cart]
    Checkout Page Page does not contain the shortcode: [woocommerce_checkout]
    Pay Page Page does not contain the shortcode: [woocommerce_pay]
    Thanks Page Page does not contain the shortcode: [woocommerce_thankyou]
    My Account Page Page does not contain the shortcode: [woocommerce_my_account]
    Edit Address Page Page does not contain the shortcode: [woocommerce_edit_address]
    View Order Page Page does not contain the shortcode: [woocommerce_view_order]
    Change Password Page Page does not contain the shortcode: [woocommerce_change_password]

    Now I don't know what to do with that, and i will very please to see your help.
    Thanks

  10. james66618
    Member
    Posted 2 years ago #

    Checkout works fine to me right after I installed Woocommerce 1.5.5 few days ago. Yesterday, I tried it again, but it just has a little loading circle and never stop. I found there is a update version, so I deleted mine and activated 1.5.6, but the problem is still the there.
    I cannot place order, even I switch theme to Twenty Eleven.
    I check all pages created by Woocommerce. They all have shortcode, except Shop page.
    Has anyone found the solution yet?
    Thanks

  11. mmediadesign
    Member
    Posted 2 years ago #

    hi i found out that you need to make the checkout page the parent of your pay page and change the make of the of the page "Checkout → Pay" and it should work.

  12. KyleEnclave
    Member
    Posted 2 years ago #

    I currently have the same issue my site is set up correctly and up to date but once you get to the checkout page in the Paypal section there is just this spinning loading circle that lasts forever.

    I've searched high and low for a solution but to no avail.

    If anyone can shed some light on this it'd be greatly appreciated.

  13. mmediadesign
    Member
    Posted 2 years ago #

    right send me your site url and il take a look at it. you should go to your pages and change the name of the pay page to "Checkout → Pay" and place checkout as parent. i did this and mine seem to work.

  14. james66618
    Member
    Posted 2 years ago #

    hi mmediadesign, I check my pages. Here is the pages' structure. I haven't made any change yet. It seems the structure is correct. Did I miss any part?
    Checkout
    - Checkout → Pay

    By the way, I set Direct Bank Transfer as payment gateway.
    Thanks.

  15. mmediadesign
    Member
    Posted 2 years ago #

    it seem to be in the right placed. have you placed all the pages in the right order in the woocommerce settings?
    Checkout
    - Checkout → Pay
    this is what my pages are set up like
    Cart Page - Cart

    Checkout Page - Checkout

    Pay Page - Checkout → Pay

    Thanks Page - Track order

    My Account Page - My Account

    Edit Address Page - Edit Address

    View Order Page - View Order

  16. KyleEnclave
    Member
    Posted 2 years ago #

    Hey mmediadesign, I just tried to checkout on your site and you still have the same error I have. As soon as the Checkout page loads, the Paypal section never finishes loading, just keeps on spinning.
    What's even more interesting is you're using the same theme as me. So maybe it's a theme issue?

    I tried your page naming trick but no luck.

  17. mmediadesign
    Member
    Posted 2 years ago #

    i think im going to spend sometime on my site now to try and fix the error as it was working fine the other day. if i find out any fixes il let you know

  18. KyleEnclave
    Member
    Posted 2 years ago #

    Cheers,

    BTW have you raised the issue over here yet? http://support.primathemes.com
    I guess it might be worth letting the theme devs know too.

  19. mmediadesign
    Member
    Posted 2 years ago #

    i have not could you as i am trying to fix this with our in house design team and could you please keep me posted about if they fix the error or not. @ nathan.myers@mmediadesign.co.uk

  20. KyleEnclave
    Member
    Posted 2 years ago #

    No problem, I'll link you to the post once it's up.

    Ta

  21. james66618
    Member
    Posted 2 years ago #

    Hi mmediadesign, yes, I have the same pages structure as yours. Please let me know once you fix the issue on your site as well.
    Thank you.

  22. james66618
    Member
    Posted 2 years ago #

    Hi all,

    I found the root cause why checkout does not work on my site. It conflicts with my another plug-in: WP-Members. Once I deactivate WP-Members, Woocommerce works well. Does anyone have any suggestions?

  23. dshawotet
    Member
    Posted 2 years ago #

    I had kind of the same issue where a plugin was preventing the paypal page to come up to make payment got an error like this.

    I deactivated my directory plugin which I really need and now it work... didn't do this when processed a test order as ADMIN.

    Error! You can not edit this post!{"result":"success","redirect":"https:\/\/www.paypal.com\/webscr?cmd=_cart&business=dans%40dreamrow.com&no_note=1&currency_code=USD&charset=UTF-8&rm=1&upload=1&return=http%3A%2F%2Fplugz.dreamrow.com%2Fcheckout%2Forder-received%2F%3Forder%3D1126%26key%3Dorder_4fcf83b707bc3&cancel_return=http%3A%2F%2Fplugz.dreamrow.com%2F%3Forder_id%3D1126%26order%3Dorder_4fcf83b707bc3%26cancel_order%3Dtrue%26_n%3Deadb9c409a&page_style=&custom=1126&notify_url=http%3A%2F%2Fplugz.dreamrow.com%2F%3FpaypalListener%3Dpaypal_standard_IPN&first_name=Amy&last_name=Shaw&company=&address1=5014+Timber+Trail+Dr&address2=&city=Mount+Juliet&state=TN&zip=37122&country=US&email=amy%40dreamrow.com&invoice=order_4fcf83b707bc3&night_phone_a=615&night_phone_b=532&night_phone_c=8049&day_phone_a=615&day_phone_b=532&day_phone_c=8049&no_shipping=1&tax_cart=0&item_name_1=test+digital&item_number_1=test1&quantity_1=1&amount_1=0.01"}

  24. chucklebum0205
    Member
    Posted 2 years ago #

    This was happening to me using the theme striking on a dev install - everything works up until checkout and the whirly unable to proceed due to the checkout button being greyed out - all I did was disable the wordpress import plugin - everything now works fine!

  25. chucklebum0205
    Member
    Posted 2 years ago #

    I've also noticed that woocommerce doesn't like it if you have a different url set in the general settings of wordpress to that of the install.

    eg

    I had set as my wordpress url http://www.mydomainname.com/development and my site url as http://dev.mydomainname.com

    When trying to checkout I had the horrible whirlygig when trying to place my order as above.

    When changing the settings to show both the same url then the checkout page worked fine. I suggest changing this (if you can!) before disabling any plugins as I discovered it wasn't the import plugin's fault at all!

  26. partireper.it
    Member
    Posted 2 years ago #

    Damn,

    I am having the same problem here. Shop page, adding to cart button and cart summary perfectly working but when I click on proceed checkout:

    Warning: Cannot modify header information - headers already sent by (output started at /hermes/bosweb/web132/b1327/ipg.newsouthamericanro1/wp-content/themes/DelicateNews/page-full.php:7) in /hermes/bosweb/web132/b1327/ipg.newsouthamericanro1/wp-includes/pluggable.php on line 881

    This message would only come out after I checked "force SSL" otherwise a get just a blank page and nothing else.

    Does this have anything to do with wp3.4?

    Cheers.

    Gionata Nencini

  27. partireper.it
    Member
    Posted 2 years ago #

    Oh yeah, and as far as plugin activated at the moment I only have Wp Optimize which I don't think would conflict with woocommerce.

    Am I right?

    Cheers

  28. Unicornbass
    Member
    Posted 2 years ago #

    I suffer the same problems with checkout no matter what the Hierarky of checkout pages are etc. And i´ve tried to disable all plugins, no success there.

  29. Unicornbass
    Member
    Posted 2 years ago #

    My problems solved. It had to do with allocated php memory by the server. It was 32mb but changed to 80Mb. That did it beautifully but it might not solve everyone's problem.

  30. partireper.it
    Member
    Posted 2 years ago #

    Great Unicornbass, I am happy for you.
    Would you suggest how you did that change?
    Thanks

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