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WebsiteDefender WordPress Security
[resolved] I Payed and they won't start services Don't B (2 posts)

  1. csandpj
    Member
    Posted 2 years ago #

    This is been going on since May 28th. They confirmed that I payed but to this day I have no service. They stopped replying to support tickets.
    This is there last response.
    I just verified the payment with sales and they told me that the payment has passed.

    I am working on this with the techincal support staff.

    Thanks

    Cecil McCarthy
    Technical Support Engineer

    http://wordpress.org/extend/plugins/websitedefender-wordpress-security/

  2. WebsiteDefender
    Member
    Plugin Author

    Posted 2 years ago #

    Hi Csandpj,

    As far as we know, this morning you have been in touch directly with our Technical Manager and he is looking into your issue himself. He also told you that you will be give an extra FREE month as a token because of the inconvenience.

    Please do let us know if you have any issues.

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