[Plugin: W3 Total Cache] WP 2.9: serious trouble when deactivating

  • vikingjs

    (@vikingjs)


    14 years, 4 months ago

    This has happened to me twice now. the first time I deactivated the plugin it was to remove it to reinstall to resolve issues with the minify settings for js and css files. The second I tried to deactivate it was because my site performance has been horrible, with MySQL going away often, and it has been happening ever since the reinstall. It may just be coincidence, however – I’m on a shared server.

    So, in the name of science I decided to deactivate the cache and see if the site returned to its slow-but-reliable ways.

    The first time I tried to deactivate, the server remained inaccessible for a couple of hours. The second time… well, we’ll see, but it doesn’t look promising right now.

    Both times I attempted to deactivate the admin section of my blog became completely unusable. The page never even reloaded to tell me that deactivation had been successful. As I write this the public part of my site will load, but with no css. Some of the javascript seems to function. I’m using ftp to delete the cache folder and the the two related files as I post this. If it’s any help, my ftp access has been reduced to a crawl as well. Something is killing the server right now.

    Anyway, I’d really like to get this thing to work. I’ve been shut down by my host when a page I created hit the big time. Just the sort of thing a good cache would fix.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Frederick Townes

    (@fredericktownes)

    14 years, 4 months ago

    Unfortunately, since problems like this are not commonplace it’s impossible to trouble shoot in this format. Only by accessing your server would I be able to ascertain your specific circumstances. You can manually deleting plugins/w3-total-cache/ and w3tc/, advanced-cache.php, db.php and w3-total-cache-config.php from wp-content/.

    If you would like me to investigate your server, I can, but I’d need you to use the contact form on our web site unless you can manage to submit a bug submission through the support tab of the plugin somehow.

    Thread Starter vikingjs

    (@vikingjs)

    14 years, 4 months ago

    thanks for responding!

    Yeah, There’s probably an ugly interaction going on; mostly I posted to let you know about the trouble in case it was a WP 2.9 issue.

    If you would like to use my setup to investigate, I’d be happy to make you a temporary administrator. Otherwise I’ll be running without W3 Total Cache until I have a little space in my own life to dig into it. At that time I’ll fill out the contact form if I think you can be of help.

    I’m sure that once I work through the issues I’ll be glad I did.

    Frederick Townes

    (@fredericktownes)

    14 years, 4 months ago

    The bug submission form will at least let me see a basic server configuration overview. Nothing in WP 2.9 breaks with any version of W3TC.

    Thread Starter vikingjs

    (@vikingjs)

    14 years, 4 months ago

    Good to know. I’ll submit a bug later tonight. Thanks again for your attention – I think what you’re doing is awesome.

    Frederick Townes

    (@fredericktownes)

    14 years, 4 months ago

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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