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[Plugin: W3 Total Cache] Plugin could not be activated because it triggered a fatal error. (15 posts)

  1. symm2112
    Member
    Posted 4 years ago #

    When I try to activate this plugin on a my wpmu 2.9.2 server, I get this error:

    Plugin could not be activated because it triggered a fatal error.

    I can't find any errors in my error.log nor can I find out why it's failing. I can see it generating the config file in my wp-content directory but it still fails. Any ideas what could be causing this or where I can diagnose the errors? I've tried disabling all other plugins to see if anything was conflicting but have found nothing. Any thoughts?

    http://wordpress.org/extend/plugins/w3-total-cache/

  2. yonat
    Member
    Posted 4 years ago #

    I am having the same problem.
    I did chmod 777 wp-content and my PHP is not in safe mode.

    below the error message there is an empty iframe:
    <iframe style="border:0" width="100%" height="70px" src="http://myserver.net/blog/wp-admin/plugins.php?action=error_scrape&plugin=w3-total-cache/w3-total-cache.php&_wpnonce=12c5e2f234"></iframe>

    Another possibly relevant datapoint is that I use a localized version of WordPress (Hebrew).

  3. Frederick Townes
    Member
    Posted 4 years ago #

    This is not a common issue, if you can submit bug submissions via the support tab of the plugin with access to your sites that would be ideal.

  4. symm2112
    Member
    Posted 4 years ago #

    Since I cant activate the plugin at all, I can't submit a bug report via the support tab of the plugin. I don't see any errors in my logs about the errors. Is there any other way to diagnose?

  5. Anointed
    Member
    Posted 4 years ago #

    same problem here, cannot activate due to fatal error, which means no support tab to click on to send error reports.

    Using wpmu 2.9.2

  6. Frederick Townes
    Member
    Posted 4 years ago #

    Can you try to increase the PHP memory limit?

  7. Anointed
    Member
    Posted 4 years ago #

    I already have the memory limit at 256MB, how high do I need to go?

    The server is dedicated, so if it helps I can provide access for troubleshooting if you think it would help.

    I have heard great things about your plugin, and would love the opportunity to try it out if possible.

  8. yonat
    Member
    Posted 4 years ago #

    Same here. Please post here if you find a solution.

  9. Anointed
    Member
    Posted 4 years ago #

    Just for kicks I upped the php to 4GB and still same error, so I don't think it's a memory issue. I only have 16GB available, and really need to reserve a good portion for other services.

  10. Frederick Townes
    Member
    Posted 4 years ago #

    If you're sure you have the right permissions on the wp-content/ and wp-content/upload/ directories, the only way to trouble shoot this is with server access as I cannot duplicate this issue. You can contact me through my web site.

  11. yonat
    Member
    Posted 4 years ago #

    Another datapoint: I have PHP version 5.1.6. Could that be the problem?

  12. Anointed
    Member
    Posted 4 years ago #

    @frederick
    I sent you the server information on Friday. If you did not receive it, let me know and I'll gladly send it again.

    thanks

  13. Frederick Townes
    Member
    Posted 4 years ago #

    I don't think I have it.

  14. spherical
    Member
    Posted 4 years ago #

    wp-content/upload/ directory ? Ummm, where does it say to create this. Did anyway, CHMODed to 777, and it doesn't clear the error.
    WPMu 2.9.2, Apache 2, PHP 5.2.11

  15. Frederick Townes
    Member
    Posted 4 years ago #

    This bug is fixed in the next release.

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