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Fatal Error Triggered Upon Activation (13 posts)

  1. rickbass
    Member
    Posted 3 years ago #

    Hello,

    I'm getting the following error while trying to activate this plugin:

    /var/www/vhosts/dfwbulldogrescue.org/httpdocs/wp-content/w3tc/dbcache could not be created, please run following command:
    chmod 777 /var/www/vhosts/dfwbulldogrescue.org/httpdocs/wp-content/w3tc

    I've verified/attempted the following per other threads:

    • Created folder w3tc and chmod 777 - howerver, when I tried to active after doing this, I was presented with same error and w3tc folder was removed by plugin
    • verified /wp-content/upload folder is present - tried changing permission setting and reverted back to 777 but still get error

    I'm on WP 3.01 and is a new install, not copied from a previous host.

    Any advice would be greatly appreciated. Thanks!

  2. NeilRShah
    Member
    Posted 3 years ago #

    I'm actually having the same issue. Let me know if you guys have any ideas!

  3. rickbass
    Member
    Posted 3 years ago #

    I see that a new version of this plugin became available today but still having the issues mentioned above. Any assistance would be greatly appreciated. Thanks!

  4. Frederick Townes
    Member
    Plugin Author

    Posted 3 years ago #

    Are you using suPHP?

  5. rickbass
    Member
    Posted 3 years ago #

    No

  6. Frederick Townes
    Member
    Plugin Author

    Posted 3 years ago #

    Are you confident permissions are properly set according to the installation instructions. If yes and you're still having issues you can email me through my site.

  7. rickbass
    Member
    Posted 3 years ago #

    Just wanted to acknowledge here what fixed my issue. Not sure if it's suitable for everyone who experiences this issue but I had ended up adjusting my PHP setting to operate in fast-cgi mode for separate plugin issue.. This required that I switch user permissions from Apache to a different user and group.

    After doing so the plugin started working.

  8. Frederick Townes
    Member
    Plugin Author

    Posted 3 years ago #

    Ok, very great. What hosting account/provider do you have?

  9. rickbass
    Member
    Posted 3 years ago #

    MediaTemple

  10. Frederick Townes
    Member
    Plugin Author

    Posted 3 years ago #

    (gs) account or (dv)?

  11. rickbass
    Member
    Posted 3 years ago #

    Sorry, (dv).

  12. rickbass
    Member
    Posted 3 years ago #

    Here are detailed instructions on switching PHP to fast-cgi on MediaTemple.

  13. Frederick Townes
    Member
    Plugin Author

    Posted 3 years ago #

    Thanks

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