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W3 Total Cache
[resolved] CDN -> "Upload XXX files" buttons don't work! (24 posts)

  1. Tim Rogers
    Member
    Posted 3 years ago #

    Well, I can't update my CDN files using these "Upload XXX files" buttons under CDn settings because they simply don't react when I click on them. (Not so important: The menu "Viewing" doesn't react on any menu item click as well.)

    This is really annoying... Any ideas how I can still use the Total Cache buttons?

    Side note: Using latest WordPress version and Total Cache version. I'm not fully sure when it stopped working, maybe WP 3.0.3

  2. Tim Rogers
    Member
    Posted 3 years ago #

    Further information: I'm using Firefox 3.6.13
    All I can say that it just stopped working with WordPress 3.0.3 (maybe even 3.0.2 or 3.0.4).

    None can help or has an idea how to fix it?

  3. Tim Rogers
    Member
    Posted 3 years ago #

    Wtf? Does anyone of the developers even read this?

    This is a serious issue since I can't edit the CDN files!
    The button Export media library to CDN and all other ones on that page simply don't work! There are hover/click effects but nothing happens then. I remember that the progress window normally appeared. Also the CDN is correctly set up and works properly - just updating the files doesn't work.

    Am I the only one having this problem or what?

  4. fgueho
    Member
    Posted 3 years ago #

    No, you're not.
    I have the same problem.é

  5. Tim Rogers
    Member
    Posted 3 years ago #

    ...ah great. At least I'm not alone. Any comments from the devs?

  6. Tim Rogers
    Member
    Posted 3 years ago #

    Knock knock.

    I don't understand why none wants to comment on this. Do I have to donate some money or what? Am I and fgueho the only webmasters having this serious problem?

    Regards,
    Tim

  7. Craig Chamberlin
    Member
    Posted 3 years ago #

    Only thing I can recommend is submitting a bug report to them through the W3TC performance section. This way they will have more information relating to your issue.

    In the meantime, you can always bypass the CDN upload function by FTPing directly to your wordpress host and pulling all of the image files from your site and then FTPing to the CDN and uploading the files manually.

    This should work fine since you claim your CDN rewrites are still working properly.

    It's an extra step, but you can always grab the free FTP client FileZilla and give it a shot.

    Hope this helps a bit...

  8. Tim Rogers
    Member
    Posted 3 years ago #

    Hello pcmichiana,

    Thanks for your help.
    I tried submitting a bug report but that doesn't work either -> Nothing happens after I select the "submit bug report" menu item -> There is no form to enter what I've found out etc. Oh well... to bad that Frederick Townes doesn't want to answer although he seems to be active here.

    Tim

  9. Tim Rogers
    Member
    Posted 3 years ago #

    An official comment on this is appreciated. As I already wrote submitting a bug report doesn't work either.

    Tim

  10. Tim Rogers
    Member
    Posted 3 years ago #

    I feel stupid for talking to myself here...anyway just for your information: Firefox 4.0 doesn't fix it. So it MUST be a problem in the plugin code.

    @Developers of W3 Total Cache (anyone there?)
    Please let me know if you need more information to fix this issue as I can't submitting a bug report!

    Tim

  11. pneumotube
    Member
    Posted 3 years ago #

    Tim Rogers, I believe this issue fixed in developer version. Did you try it?

  12. kfawcett
    Member
    Posted 3 years ago #

    have you tried disabling all other plugins to see if they are conflicting with W3TC?

  13. Tim Rogers
    Member
    Posted 3 years ago #

    Still same problem with the new W3 Total Cache version 0.9.2.1...

  14. Tim Rogers
    Member
    Posted 3 years ago #

    What I forgot to say: It's not only the CDN buttons but also "Submit Bug report", "Compatibility check", "Test ftp server" and many more ...
    More than half of the buttons don't work for me and there is NO workaround!

    Again: I'm willed to help out with a little testing and giving out information that could help but it seems that the developer isn't interested in fixing this. I'm offering my help but the "Submit Bug report" button doesn't work!!

    Tim

  15. josedavid
    Member
    Posted 3 years ago #

    W3 Cache is selling cloudbased caching. I would imagine CDN is not a priority as such despite the fact that if you care enough to go down the CDN road you probably are not interested in some basic caching service that has no allowance for fragmented caching.

  16. Tim Rogers
    Member
    Posted 3 years ago #

    Hm?
    I said that about 50% of the other buttons like "Submit Bug report", "Compatibility check", "Test ftp server" etc. don't work either.

    Regards,
    Tim

  17. Tim Rogers
    Member
    Posted 3 years ago #

    *Bump*
    ...To annoy the devs and hopefully get a real answer! ;-)

    Regards,
    Tim

  18. Frederick Townes
    Member
    Plugin Author

    Posted 3 years ago #

    You've tried emptying your browser cache and temporarily switching the active theme to twentyten and disabling all other plugins except W3TC?

  19. multimule
    Member
    Posted 3 years ago #

    Hi, It's me (Tim).

    Unfortunately I have too many plugins running that my website absolutely needs. I can't just switch the theme etc.
    However I can tell you which plugins are enabled right now:

    • Embedder
    • Fast Secure Contact Form
    • Hackadelic Sliding Notes
    • qTranslate
    • Secure WordPress
    • Simple 301 Redirects
    • Simply Hide Pages
    • TB Testimonials
    • Widget Logic
    • wp-jquery-lightbox

    I think qTranslate could make some problems because I heard that it does some rather dirty hacking.

    I hope this information somehow helps.

    Regards,
    Tim

  20. multimule
    Member
    Posted 2 years ago #

    Update: Out of nothing it started to work... After 5 month doing nothing different!

  21. Frederick Townes
    Member
    Plugin Author

    Posted 2 years ago #

    @multimule, surely something has changed?

  22. Jan van Dank
    Member
    Posted 2 years ago #

    Hi Frederick,

    I have bad news: E.g. clicking on "compatibility check" doesn't work anymore. So I guess the error is back again... Maybe with your latest update? Btw, was it the 4. September?

  23. amuralikumar
    Member
    Posted 2 years ago #

    Solution
    Its not a bug.
    The buttons are activated using javascript and using the jquery framework.
    So, to find out if you have any jquery conflict or not , just login to wp-admin using firefox browser. and check for jquery object not found or similar error using firebug plugin's console panel.

    Now, if you see the error, it might be your theme OR plugin.
    if your theme or any plugin uses any functions like wp_enqueue_script(); then make sure that it doesnt do anything for wp-admin section by wrapping up the code something like this.
    if(!is_admin()){ wp_enqueue_script(); }

    post here if you have any questions, will be glad to reply.

  24. Jan van Dank
    Member
    Posted 2 years ago #

    Hah, now it's working again. Maybe it was because of another plugin. I think "TB Testimonials" changed something in the jquery code part...
    Anyway, thanks for your tip amuralikumar!

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