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1. kento
   Member
   Posted 2 years ago #

   Hi,

   I got blank page when using W3 total cache for one day everything worked perfectly but now i have blank page i need to restart apache

   I use :
   Page Caching Method: enhanced
   HTTP compression : gzip + deflate

   Someone got same ?

   Thx !

2. Frederick Townes
   Member
   Posted 2 years ago #

   I have to assume you're only using page cache here? Did you attempt to disable HTML compression completely?

3. kento
   Member
   Posted 2 years ago #

   Yep i disabled compression still blank page every hour

4. Frederick Townes
   Member
   Posted 2 years ago #

   Are you using minify, what are your other settings? This is a strange issue, it's probably best to submit a bug submission report through the plugin's support tab.

5. jazzpdx
   Member
   Posted 2 years ago #

   Also having a blank page problem, even with no other plugins turned on and the caching options within the W3 plugin turned off. Submitted a report with the plugin's support tab but haven't heard anything back.

6. Frederick Townes
   Member
   Posted 2 years ago #

   Can you both paste in your error logs from the time that blank pages occur?

7. jazzpdx
   Member
   Posted 2 years ago #

   Tried clearing the error log out and loading the problem page. Tried multiple times - each time, blank page persists, no additions to error log.

8. Frederick Townes
   Member
   Posted 2 years ago #

   Can you guys use the bug submission form on the support tab to give me access to your sites? This issue is rare, but I still want to understand it.

9. jazzpdx
   Member
   Posted 2 years ago #

   Thanks for the fix - the newest update solves the problem. Issue is resolved.

10. Frederick Townes
    Member
    Posted 2 years ago #

    Great

11. remotay
    Member
    Posted 2 years ago #

    Weird. I just got a blank page today on my site. I did notice that the issue happens MUCH less frequently on the latest version of W3TC but it still does happen from time to time.

12. Frederick Townes
    Member
    Posted 2 years ago #

    Are there any messages in your error log?

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