[Plugin: Visitor Maps and Who’s Online] Only seems to show registered users

  • spanik

    (@spanik)


    14 years, 2 months ago

    Hello Mike,

    First let me tell how much I like your plugin, this is so great; thanks so much for writting it !

    After multiple re-install, I still only seems to be able to see registered users showing up on the map and the administrator view of who has been online. I have of course Profile Display set to All, but none of my guest visitors (ie people coming on my blog without a pre-defined user account) is showing up.
    Am I missing some obvious configuration, or is the problem maybe coming from my Blog side (user definition,….) ? Reading the FAQ and checking the screenshots you have posted, it should show up, but it isn’t. Any help appreciated !

    Cheers
    spanik – Luxembourg/Europe

    http://wordpress.org/extend/plugins/visitor-maps/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Mike Challis

    (@mikechallis)

    14 years, 2 months ago

    Never had that asked before. I do not understand how that could happen unless your web server is having problems reporting the IP address variable. Tell me about your web server platform.

    Thread Starter spanik

    (@spanik)

    14 years, 2 months ago

    Hello again and thanks for the prompt reply.

    My blog is hosted with OVH.com (a pretty popular all in one web hosting solution); it is running on WordPress 2.9.0 (not 2.9.1 yet) and mySql v5.0.88 is installed (November 2009). Sorry don’t have more info on the platform.

    In the actual logs of my OVH package, I can see all the conenctions to my blog (from register users and guests), in the form of:

    (IP and url replaced):

    x.x.x.x http://www.url.com – [07/Feb/2010:00:00:02 +0100] “GET /blog/wp-admin/plugins.php HTTP/1.1” 200 5394 “http://www.url.com//blog/wp-content/uploads/2009/08/Loic-033.jpg” “Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)”

    But unless a user is registered on my blog, this x.x.x.x IP will not show up on the map or the administrator view of who has been online.

    So the webserver can see the IP address of the people visiting my site, but somehow these are not (always) passed onto wordpress/the plugins. Maybe I have a permissions problem somewhere ?

    Will post a sample here right now….

    Thread Starter spanik

    (@spanik)

    14 years, 2 months ago

    ok, some more information, seems like only the activity of the local administrator is actually logged by Visitor Maps and Who’s Online.

    My setup is this way:

    2 users defined on my WordPress Blog:

    -Admin (the default admin, the one I use to do all administration)
    -Christine (my wife who only has the editor role)

    Everyone else is coming onto the blog un-authentified, browsing & posting is all working great.

    extracts of the webserver log:

    86.204.218.2 http://www.thierrystaffen.com – [06/Feb/2010:20:05:34 +0100] “GET /blog/wp-content/uploads/2010/01/playing-on-the-floor-034.jpg HTTP/1.1” 200 40458 “http://www.thierrystaffen.com/blog/?paged=2” “Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)”

    In this one above , IP 86.204.218.2 is coming from France on the 6th Feb

    68.174.152.221 http://www.thierrystaffen.com – [06/Feb/2010:23:25:54 +0100] “GET /blog/wp-content/uploads/2010/01/in-the-play-pen-003.jpg HTTP/1.1” 200 58040 “http://www.thierrystaffen.com/blog/?paged=2” “Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/530.19.2 (KHTML, like Gecko) Version/4.0.2 Safari/530.19”

    In this one above , IP 68.174.152.221 is coming from the USA on the 6th Feb as well

    but as you can see from this screenshot below, only my activity as admin is looged, always showing Luxembourg, whether at work or home.
    Both connections listed in the extract above are not shown.

    screenshot

    Also tried this morning with my Wife’s account (called Christine), it is not showing up either in the list. So only the admin account is showing up.

    So, is this is a permission problem ?

    Cheers

    Mike Challis

    (@mikechallis)

    14 years, 2 months ago

    It is registering visits to the admin side only, not the public side.

    Your Ocean Mist 2.0 theme is probably missing the wp_head hook
    http://codex.wordpress.org/Plugin_API/Action_Reference/wp_head

    See here for a similar problem and the fix:
    http://www.micheledallatorre.it/blog/2009/04/10/solved-ocean-mist-20-and-problems-with-firestats/

    Make sure you have the following line:

    <?php wp_head(); ?>

    in the theme file header.php just after the tag

    <head>

    Thread Starter spanik

    (@spanik)

    14 years, 2 months ago

    Good afternoon Mike,

    Thank you so much for taking the time to investigate my blog and to find the fault (and solution). I was indeed missing wp_head hook in my header.php; this has now been fixed and confirmed working !

    Just made a donation for your plugin; this is the best plugin I have installed to date, and you deserve it big time.

    Excellent work, thanks again !
    Spanik

Viewing 5 replies - 1 through 5 (of 5 total)
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