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Visitor Maps and Who's Online
after installation left with blanc screen (3 posts)

  1. Stepshed
    Member
    Posted 3 years ago #

    After installing this plugin (visitors maps and whos who online) I was unable to load site or load the control panel will I have to reinstall my site?

  2. Mike Challis
    Member
    Plugin Author

    Posted 3 years ago #

    How to quickly log back in to admin:
    You will have to manually delete the plugin, then your site should work again:
    FTP to this folder on your server:
    "/wp-content/plugins"
    and delete the "visitor-maps" folder
    Now you can log in.
    This will delete the plugin and you can log in again.

    ------------------

    Make sure your server is PHP5, not PHP4.
    PHP5 is more secure and more reliable.
    PHP4 is discontinued.

    -----------------

    Some WordPress installs run out of available PHP memory because the memory limit is set too low.
    This can cause random errors or white screens that show no error at all.

    Install this WordPress plugin to see the PHP Memory Limit and Memory Usage in the WordPress admin dashboard:
    WP-Memory-Usage
    http://wordpress.org/extend/plugins/wp-memory-usage/

    If the memory limit is 32M or less, try increasing it to 64M or more:
    See this FAQ:
    http://www.fastsecurecontactform.com/php-memory-limit

  3. Stepshed
    Member
    Posted 3 years ago #

    Thanks, that is now sorted..I have deleted the plugin using my FTP client and the site is back up. The PHP is version 5.2.15 and is set at 64M. (before plugin install) so that should have been ok?

    thanks

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