Support » Plugin: Videopack » [Plugin: Video Embed & Thumbnail Generator] ffmpeg (thumbnails) can't open movie file

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kyle Gilman

    (@kylegilman)

    Are you actually using the .. in your path or are you just leaving out the full path for security reasons? If you are using ..s you should replace them with the actual path to ffmpeg, not a relative path.

    Thread Starter zdukat1095

    (@zdukat1095)

    Yes, I was using “../../” relative path, but I also tried it w/ this type of absolute path: /home/0000xx/public_html/bin and it gave me the same result: can’t open movie file. I had tried /bin and that didn’t work. Any idea what the “Segmentation fault” means?

    Plugin Author Kyle Gilman

    (@kylegilman)

    Do you have shell access? Can you try running the command /home/0000xx/public_html/bin/ffmpeg -i "/home/0000xx/public_html/myblog/wp-content/uploads/2011/03/mymovie.m4v" -vstats 2>&1 (with the appropriate substitutions for the real paths) from the command line?

    Thread Starter zdukat1095

    (@zdukat1095)

    Thanks so much Kyle for your replies. I’m sorry but I tried once to get shell access and I couldn’t understand it, couldn’t get in. So I will have to do some research & try your command later. I’m on OS 10.6.8.

    Thread Starter zdukat1095

    (@zdukat1095)

    Hi Kyle,

    I typed in ssh myusername@mysite.com and it said “Shell access is not enabled on your account!” Shall I ask my host to give me access, is that something they’d easily grant?

Viewing 5 replies - 1 through 5 (of 5 total)
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