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NextGEN Gallery
Plugin update images not working as they should (10 posts)

  1. josefresco2
    Member
    Posted 5 months ago #

    I have updated Nextgen on a few of my websites and the gallery seems to get changed during the plugin update. Sometimes the images stay looking good, but the lightbox does not work like on this webpage http://buckiesbiscotti.com/photo-gallery/ . Sometimes the images get rearranged like on this webpage: http://www.ginnygcapecodcharters.com/blog/photo-gallery/

    I cannot figure out how to update the plugin and keep all images looking good and working as they were. I have tried choosing all different options in settings and none of them seem to help with these two situations.

    https://wordpress.org/plugins/nextgen-gallery/

  2. photocrati
    Member
    Plugin Author

    Posted 5 months ago #

    @josefresco2 - Those are two different installations altogether, one is a Multisite while the other is a single site.

    There could be plugin conflicts, or issues with the current theme. The only common thing I can see immediately is both have issues with the Lightbox Effects not working but due to the differences each site probably should be addressed as unique issues.

    As it is, I would suggest starting with checking for plugin conflicts while temporarily using a default WordPress Twenty series theme.

    Thanks!

    - Cais.

  3. Josiah
    Member
    Posted 5 months ago #

    Activating another theme resolved the issue. However this brought up another issue, in that the theme for ginnygcapecodcharters.com is incredibly basic, uses no external JS or even CSS.

    Besides wp_head does this plugin require any other code either in the template or in functions.php to work?

    We created the theme for ginnygcapecodcharters.com and it's very barebones, only the minimum of required files exist.

  4. photocrati
    Member
    Plugin Author

    Posted 5 months ago #

    @colewebdev - Generally I recommend using the Theme-Check plugin as a reference to ensure the WordPress "basics" are being met. For NextGEN Gallery purposes, in most cases, all the theme really needs is properly called wp_header() and wp_footer() functions.

    - Cais.

  5. Josiah
    Member
    Posted 5 months ago #

    <?php wp_head(); ?>

    and

    `<?php wp_footer(); ?>'

    ...exist in the template. wp_footer did not exist before but I added it and it didn't seem to effect the page layout, or lightbox functionality.

    Keep in mind that this plugin was working for years as-is. We processed an update to NextGen recently and that is when it broke.

  6. Josiah
    Member
    Posted 5 months ago #

    I used the theme checker and do not see any error/problems with my theme. Any other ideas?

  7. photocrati
    Member
    Plugin Author

    Posted 5 months ago #

    @colewebdev - If would probably be best to at least share a link to your site but that should also be done in your own topic as well.

    - Cais.

  8. Josiah
    Member
    Posted 5 months ago #

    It's the same site/topic (I just used the wrong user account to post the original thread)

    http://www.ginnygcapecodcharters.com/blog/

    This is the site, with the very simple theme that has had NextGen working for years that recently broke after upgrading the plugin.

    Both the layout of the gallery, and the lightbox functions are not working.

  9. photocrati
    Member
    Plugin Author

    Posted 5 months ago #

    @colewebdev - That being the case, I would suggest submitting a Bug Report (http://www.nextgen-gallery.com/report-bug/ ... please reference this topic) for that site so we can get a look under the page and try to help you get this sorted out.

    We will need log in and FTP access to that WordPress installation as well, please include those credentials with the Bug Report.

    Thanks!

    - Cais.

  10. Josiah
    Member
    Posted 5 months ago #

    Done, keep us posted. Thanks.

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